#Game Crash

1 messages · Page 1 of 1 (latest)

south turret
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I join my server game goes to load then just exits game.

errant prismBOT
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BUG REPORTING GUIDE

Please share your (1) game logs, (2) saves, and (3) DxDiag — they are essential for diagnosing and fixing bugs.

(1) HOW TO FIND LOGS

Game logs are located here:

C:\Users\%USERNAME%\AppData\Local\R5\Saved\Logs

Server logs are located here:

R5\Builds\WindowsServer\R5\Saved\Logs

To get there, open Steam, find Windrose in your library, right-click it, then go to Manage → Browse local files. From there, archive the files in the Logs folder and share them with us.

Please name your logs in a way that describes the problem, for example: Crashedwhile_fighting_Dodo.log

(2) HOW TO FIND SAVES

Your saves are located here:

C:\Users\%USERNAME%\AppData\Local\R5\Saved\SaveProfiles
Please close the game before archiving your saves!

If you are playing on a dedicated server:

• Stop both the client and the dedicated server.
• Find and archive your server logs and world save.

Dedicated server logs are located here:

R5\Saved\Logs

Dedicated server saves are located here:

R5\Saved\SaveProfiles

To get there, open Steam, find Windrose Dedicated Server in your library, right-click it, then go to Manage → Browse local files (or go to the folder where your Windrose Dedicated Server is stored).

Please close the dedicated server before archiving your saves.

(3) Please also include your DxDiag report

This is your PC specifications in .txt format:

• Press Win + R.
• Type dxdiag and press Enter.
• When the tool opens, click Save All Information.
• Save the .txt file and attach it to your report.

(4) Any additional screenshots and/or videos are HIGHLY appreciated!

south turret
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lol im no computer wiz where do i paste these bad boys

rancid sinew
south turret
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but from where do i get the info

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im sorry lol

rancid sinew
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(2) HOW TO FIND SAVES

south turret
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lol

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there is no log file in my files

rancid sinew
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Wrong directory.

south turret
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Can you explain for a not so smart fella what that mean I am step by step following what it say but when I get the r5 none of these things exist

rancid sinew
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You already have the steps needed by the bot.

The file path listed is universal, if you copy it from the message and paste it into your file explorer it'll get you right where you need to be.

south turret
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it wont let me drag that bad boy

fickle sequoia
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you have to archive it to send through discord

south turret
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Ok how do I do that

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I promise I’m not trying to be a pain

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Just never had to do this usually I buy a game I play a game lol

rancid sinew
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From your screenshot, go back one directory (into "Saved"), then right click on that directory and from the context menu search for something like "send to ZIP"

south turret
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Please god loool

fickle sequoia
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that is your saves :)

to help, we need logs (to see what is happening under the hood)

Game logs are located here:
C:\Users%USERNAME%\AppData\Local\R5\Saved\Logs

south turret