#Unknown error when trying to find server by code & when joining a server by steam friend join option

1 messages · Page 1 of 1 (latest)

quasi vortex
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there are no server logs neither in the location stated

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tidal cargo
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looking thank you

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it lookw like you can not establish connection to the outside word. DO you believe you can check your firewall settings? To see if your firewall or antivirus is blocking it?

quasi vortex
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should be ok

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tidal cargo
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sorry discord is blocking my messages for some reason give me a sec

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sorry for the inconvinience will send my message as a screenshot, for some reaosn discord is not allowing me write it to this thread

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quasi vortex
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this was the result of the first prompt

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2nd prompt gave the same answer

tidal cargo
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sorry got distracted answering other people back now looking

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can you send me a bigger screenshot please? so i can see the entire message on it?

quasi vortex
tidal cargo
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the package ie bsing blocked midway somwhere, trying to ffigure out what could be done

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if not a secret where are you trying to play from?

quasi vortex
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Belgium, at home by wifi to modem (if thats the info you needed)

tidal cargo
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sorry, tracking the right people t oadvise on how to approach this

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will be back asap

quasi vortex
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thanks for the great follow up already

tidal cargo
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so... the issues could be that somewher edownthe rooad ipv6 protocol is behaving wierdly

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Press Win + R
Type ncpa.cpl and press Enter
Right-click your active connection:
Wi-Fi if you’re on wireless
Ethernet if you’re wired
Click Properties
Uncheck Internet Protocol Version 6 (TCP/IPv6)
Make sure Internet Protocol Version 4 (TCP/IPv4) stays checked
Click OK
Disconnect and reconnect, or restart the PC

That forces that adapter to use IPv4 only for now.

can you please try to do this and tell me if there's any improvements

quasi vortex
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followed the steps but unfortunately no improvements after the restart (also double checked if IPV6 was re-activated after the restart but no only ipv 4)

tidal cargo
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will be back

tidal cargo
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can you try to flushdns?

https://www.youtube.com/watch?v=tWaYyfeBC_Q&t=138s
2.43min - 3.52min and then restart PC and now u can host game

YouTube
ineoman
How To Change DNS Settings On Web Browsers And Windows 11 For Faste...

The Domain Name System (DNS) plays a critical role in making web browsing and downloading files over the Internet possible. A DNS lookup will translate the human-readable domain name into a numeric IP address that computers use to communicate with each other over a network or the Internet

A slow lookup by a DNS server will cause the web browsi...

â–¶ Play video
quasi vortex
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unfortunatly i encounterd the same unknown error

tidal cargo
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after flushing dns right?

quasi vortex
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Wel I changed those settings according to the vid, but he didn't say that that would flush them but I did restart after

tidal cargo
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just a random idea... it might not be problem on your end, but on the person you are connect to's end...

CAn you try connecting to this server please and see if it works?

f4fd526f

quasi vortex
tidal cargo
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hmmm...

okay give me some time need to investigate further... will see if we can come up woith other ideas

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sorry for the invonvinience

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also

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can you share the new log

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please

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after you've gone through flushdns process

quasi vortex
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i did read somebody saying somethin about turning on UPnP or something but don't know if that will help or how to
ill gather the logs now

tidal cargo
quasi vortex
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i enabled it on my pc but it unfortunately didn't work

tidal cargo
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give us some time plese, our engineers are looking int othe matter... trying to figure out what could be other solutions

quasi vortex
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No problem, I understand and I'm already very glad with the help i've received truly

tidal cargo
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@ornate fern can you please see if you can help here

ornate fern
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Hello!

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Could you execute in cmd next command:

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and share results, please?

quasi vortex
violet cape
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I am checkign this threat as we have same issue.
TLDR:Nothing worked and we tried what you are trying now. only VPN fixed it .
Long: Friend 1 living in city next to me. same provider, has the error. Nothing worked ytou mentioned or even more thing we tried. Friend 2 different provider, different city also and it works. Also tried different people for hosting.
As I am looking at the support, many people have same problem or similar. So you are not alone
Windscribe VPN is ot bad and free also ad free

quasi vortex
ornate fern
quasi vortex
ornate fern
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look likes all is good now, try start game plz

quasi vortex
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unfortunatly

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ornate fern
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could you load fresh game client log?

quasi vortex
deep flint
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Pitching in with the same issue. cant host/join/or setup a dedicated server.:

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quasi vortex
deep flint
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@ornate fern Skipping the cert check with -k gives http 200

ornate fern
fallow quest
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following the thread as i have the same problem, already flushed dns here

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deep flint
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after dns flush

ornate fern
deep flint
fallow quest
deep flint
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it seems endpoint certificates are being blocked by ISP's. i might be wrong though

quasi vortex
ornate fern
deep flint
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is there a way to make the game ignore the cert checks for now?

ornate fern
deep flint
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yes. i bielieve its a part of safety feature ISP's bundling this with no option to turn it off.

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its weird af because a friend of mine who lives very close by with the same isp managed to host a game

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(i couldn't connect though)

fervent jay
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My friend and I have the same problem. They have two computers on the same network, one connects immediately and without a problem, but the other one can't find the server or host the game.

prime summit
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Other guys from netherlands had same issue - they whitelisted our .windrose.support domain and it resolved ir

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Was ISP issue

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Same case - two PCs from same network

deep flint
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yeah i am talking with my ISP to whitelist it

deep flint
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my ISP insist that its not on their end.

fallow quest
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same, still getting same error

deep flint
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@ornate fern
I turned off IPV6 in router and added my local address to DMZ as well. i am now getting the nslookup to look good. hosting the game takes longer to load but eventually comes back to main menu

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nm, back to same issue

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fallow quest
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i can actually host, but if i try to join with an invite code, i get the unexpected error (happening on 2 different dedicated servers, 1 nitrado and 1 bisect hosting)

fervent jay
deep flint
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i see, i managed to bypass all of this and i am able to host using VPN

fallow quest
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what vpn ? i tried with radmin, warp and windscribe, still cant bypass

deep flint
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its an internal vpn i use from my company but any vpn should solve it

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dont forget to restart the game when you connect

fallow quest
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can i ask you what the nslookup look to you when connected to the vpn?

deep flint
fallow quest
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does it let you insert a invite code if you try to join instead of hosting?

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cuz i can host too, have same nslookup as you, but cant join dedicated servers

quasi vortex
deep flint
deep flint
fallow quest
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disable ipv6 then restart pc

deep flint
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interesting

quasi vortex
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Disabled ipv6 before for me it didn't work but VPN has solved it for now

sinful tide
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@daring hound

sinful tide
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@rigid pecan

prime summit
deep flint
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@prime summit @ornate fern @ancient tapir

After a lot of digging and phone calls i narrowed down the action you need to take for this.

These ISP's are being secured by a company called "Sam Seemless Network".
https://www.linkedin.com/company/sam-seamless-network/

I contacted their VP of security and finding the best person to contact for this

deep flint
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@prime summit Feel free to contact me directly to continue this conversation as i can't contact you

prime summit
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@ancient tapir Will get to you probably a bit later after we deploy patch