Hello, when i try to play this game i have crash after 5/10 min on the game ( crash is : black screen sometimes i have sound sometimes not) and need to restart my pc.
#Crash and black screen need restart pc after 5/10 min in the game
sly aurora
candid grail
LogD3D12RHI: Error: Device->GetResidencyManager().ExecuteCommandLists( D3DCommandQueue, D3DCommandLists.GetData(), ResidencySets.GetData(), D3DCommandLists.Num() ) failed
at D:\Source\Build\work\engineRepoCheckoutDir\Engine\Source\Runtime\D3D12RHI\Private\Windows\WindowsD3D12Device.cpp:2233
with error DXGI_ERROR_DEVICE_REMOVED
Is a GPU crash, however:
CPU: Intel(R) Core(TM) i7-14700KF
How old is the BIOS of the motherboard of this CPU ?
The known instability of the entire Intel Raptor Lake family causes GPU stability issues so it's bets to investigate this first.
sly aurora
How old is the BIOS of the motherboard of this CPU ? :
how can i see that ? ( i think 3 or 4 month last update)
The known instability of the entire Intel Raptor Lake family causes GPU stability issues so it's bets to investigate this first.
It's only with this game i can play other game with no problem
candid grail
It's only with this game i can play other game with no problem
That's what the folks always say, to the letter, each and every one of them.
Then they get random errors in other apps
sly aurora
I had the same problem with another game, Dune: Awakenings, at the beginning, when the game had just been launched and had bugs that the developers later fixed.
i can show you my event log if you not trust me
1825 for my bios and it s last version on official site
can we help me or i just wait update ?
frail dune
Try launchin the game with "-clearPSODriverCache" option
Play with it once, see if it repeats
(Your game may launch longer than expected, you may remove it before next playing session, so just try playing with it once)
frail dune
Yeah, try this one
sly aurora
if yes i try it and instant crash
frail dune
Damn
sly aurora
since i crash in game, with this option i crash in menu
frail dune
Checking if we have other options
Can you give log from when you insta-crashed with this option enabled?
frail dune
Let me check
sly aurora
no problem just to be sure i give you a good log 🙂
frail dune
CAn you launch with this option one more time (if you did it only once) and share log once more?
frail dune
If you crash again, please remove this option and do the following
Enter NVIDIA Control Panel and set Shader Cache Size from “Driver default” to “Disabled”
Reboot PC
Re-enable NVIDIA Shader Cache Size to “Driver default”
Then launch the game without this option
sly aurora
Ok for the moment i m on the game since 5 min
frail dune
If you crash again, please remove this option and do the following
Enter NVIDIA...
This is only if you crash again
frail dune
With an option?
sly aurora
yes
i try with nvidia panel now
but all crash need to restart my pc i need little time
it s my folders to here C:\Users\utilisateur\AppData\Local\R5\Saved\Crashes
the last one
sly aurora
ok, nvidia panel manipulation it's good i start verifying file integrity
all good i retry to play ?
frail dune
Yes
sly aurora
Game lunch i say you if crash
frail dune
Thanks (should be without option now, rtight?)
sly aurora
Yes without option
frail dune
Thanks, keep me updated please
sly aurora
you need other files ?
frail dune
Not yet, investigating
frail dune
Sorry that it takes that long.
If you can please add following options
-gpucrashdebugging -dred
And crash one more time and give me one more log - that would be great
heady edge
that's new crash right?
heady edge
passed it along, waiting for reply, thank you
sly aurora
-gpucrashdebugging -dred
heady edge
still lokking sorry for hold up
sly aurora
No problem i check if is note on my sife in same time
frail dune
Try caping FPS it is uncapped
sly aurora
Side*
heady edge
and set resolution scaling to something like 50%
and see if you crash again
sly aurora
i try a lot of different configuration and i crash everytimes (60hz et 60 dps max for example)
But now i crash every 20 min on games or not since i install windrose, i dont know why and reboot every 20 min it s hard for take a good answer. Yesterday not problem, this morning no problem, after first lunch and first crash i crashed 20 times today