Gportal Server

[vivid root]

Server isn't showing on gportal, server was created, invite code was set, however the invite code didn't auto generate when left blank, it didn't accept the one created, and there is also no logs folder to even submit because that folder doesn't exist on the file directory for the server.

[grave chasm]

Hey 🙂 Have you tried to restart your server once and create a new code?

[vivid root]

Yes, however, I'll do it again (ima be bugged if it works this time)

[vivid root]

Nope, still get server not found

[devout turret]

*Following having same issues here

[slender kayak]

Latest R5 log please after the most recent unsuccessful connection

From client

[grave chasm]

ok thats strange, cause i see others that working. In that case i think only thing you can do is create a support ticket on our GPORTAL website and let them check if the server is stuck somewhere :/

[vivid root]

I'll hopfully be able to check back once I get back from work, hopefully if I just let it sit, and it will come to life maybe

[graceful pasture]

following, facing same issue. Steam can't find server on IP:Port listed on GPortal either

[vivid root]

For now, patience I bet they're swamped with tickets at the moment 😅

[graceful pasture]

where is your Gportal server located?

[vivid root]

DC

[graceful pasture]

hmm, mine is in Singapore - so nothing to do with location I guess

you can try adding the server manually in Steam. Go to Steam > View > Game Servers > Favourites

click on + and paste in the IP address and port of your Gportal server

in my case, Steam couldn't even detect a server at my IP:port - very odd

[vivid root]

Same result

[grave chasm]

The ones who has issues, can you pls send me a DM with your Issue AND your serverlink?

Go to our website (GPORTAL)
open your server
copy paste the link from the brwoser line.

(i am the community manager at GPORTAL for those who dont know 🙂

I am collecting the issues to send them over to our devs

[vivid root]

I just submitted ticket through the gportal site however ill be able to send more once i return from work around 1600est

[slender kayak]

Can you get us server log from gportal as well?

[solar acorn]

Has anyone preordered a server and its not showing up? My countdown was going yesterday and now theres nothing under the gamecloud

[devout turret]

Mine is not generating a log.

[grave chasm]

known issue, we are already on a fix. But just to be sure pls send us a ticket to support on our GPORTAL website 🙂

[grave chasm]

hey hey, i just asked my colleague, he said if you can pls check is its under "my server" on the very very top and there should be on the right side of it a button with "activate"
if thats not there, pls send in a support ticket 🙂

[solar acorn]

Thanks that worked

[edgy night]

Mine was not able to be located as well by invite code. I sent a ticket into GPortal as well

[devout turret]

GP just got back from helping with My IT ticket,, it was a IP issue

[grave chasm]

also known and currently beeing fixed 🙂

[graceful pasture]

was it a simple fix?

[signal elk]

coudn't find my server with invite code...reinstalled and made my own code BEFORE starting the server this time and it worked

[grave chasm]

thanks for the info will pass that to the devs

[rigid fox]

THANK YOU!!! I just did that and my server is working also now

[supple axle]

@grave chasm whats the average response time for tickets?

[solar acorn]

Did you delete the server and re-add it? I deleted my server, added it back, gave it a 10 digit invite code with a password and then started it and I can't connect to it

[grave chasm]

normaly 1-3 hours. If you wrote something about the known issues, might be faster but mostly a copy paste answer.
Which issue do you have?

[vivid root]

I would however that file directory doesnt exist when I went looking in the R5 folder

[grave chasm]

if your logs do not exist at all, pls send in a support ticket, they need to hard restart the server i think.

[signal elk]

Yeah

[solar acorn]

Damn this invite code bug is really annoying. Iv tried:
-setting the password to 8 characters
-setting password to 9 characters
-setting password to 10 characters
-I can ping the server via CMD
-I can ftp to server via file zilla
-Deleted server each time for invite code updates

nothing seems to work

[signal elk]

Are you changing the password or the invite code?

[solar acorn]

it started working all of a sudden, can get in now. Maybe its just really delayed

[grave chasm]

It could be that the fix was applied to the machine your server is on, devs currently rolling out 🙂

[thorny stag]

we had to add 2 spacebar presses to get our invite code to work, we have a 6 letter code.

[grave chasm]

Hey again - just a quick update for all GPORTAL users:

The issues around "I can't find my server in-game" and "the invite code isn't working" have received a fix, and our devs are currently rolling it out to all servers. It will take a little bit until it has been applied everywhere.

That should resolve the issue. If it is still not working for someone within the next hour, a server restart might help.

If that still does not fix it, please make sure to open a ticket with Support via our website. 🙂

Sorry for copy paste 😄

[stone dagger]

Is there no way to set difficulty on GPortal Server? If no, what is it defaulting to?

[signal bison]

it's defaulting to Normal ' recommended

here's dedicated server guide:
https://playwindrose.com/dedicated-server-guide/

[graceful pasture]

Happy to report that my gportal server is working now; think it just needed a hard reset by the support team
oddly, the manual way of adding ip/port to steam doesn't work, but at least the invite code works in game

thanks @grave chasm for the follow-up

[thorny stag]

anyone else who has gportal here, have issues with the shared quest FALSE flag not working?
im still getting quest progression even if we put shared to false.

[scarlet sundial]

is anyone elses server having big lag spikes and disconnecting? also even connecting to the server is hit and miss

[thorny stag]

nope, frankfurt server here, and its been working really well.

[warm monolith]

big lag spikes and now can't join

[vivid root]

Still not workin on my end lol Did a factory reset of the server to blow it out, now it works lol

[edgy night]

It’s a UI bug. Tested with my friend and we both were on different parts after one of us completed a previous version

[fallow ravine]

I am not able to save basic settings for my gportal server. Is anyone having this issue? I cannot create an invite code so I can't access the server

[vivid root]

So I had the same issue, go to the main page for your server and hit factory restart

[vivid root]

Also, put in a support ticket with GPortal, they may have to do some back end stuff on their end too

[thorny stag]

It's not. I got the first big boat by doing nothing and sitting in my base. file state was set to false on shareing

[thorny stag]

anyone else unable to acess thire gportal server this morning?