#Forge server stuck in “Running Installer” / “Unavailable” state

9 messages · Page 1 of 1 (latest)

gleaming field
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Hey,
I’m having a consistent issue when trying to deploy any Forge server on my Pterodactyl panel.
Paper servers install without any problems, but every Forge server I create gets stuck in the install state.

What happens:
When creating a Forge server, the panel immediately shows:
“Unavailable – This server is currently running its installation process and most actions are unavailable.”

Under Files, it says:
“Running Installer – Your server should be ready soon, please try again in a few minutes.”
But it never progresses.

In the admin view, the server shows:
“This server is in a failed install state and cannot be recovered. Please delete and re-create the server.”

Recreating the server, using different Forge versions, or using different Forge eggs always results in the exact same behavior.

Important:
Paper installs fine, so the panel, docker, and file permissions seem correct.

Forge doesn’t even start the install process , it looks like the install script never runs or fails instantly.

No install logs are generated at all.

The state never clears, the server is permanently stuck in the install phase.

I have no idea how to fix this at this point and need help figuring out what’s going wrong.
Thanks in advance!

south groveBOT
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@gleaming field Something must've gone teribbly wrong. You'll need to grab error logs from Wings to find out more. The following command allows you to easily collect the relevant data and share the link with us: sudo wings diagnostics

gleaming field
south groveBOT
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I have found the following for: https://ptero.co/gutateqati
@gleaming field; You chose to redact the logs. There is nothing for us to read.

gleaming field
south groveBOT
#

I have found the following for: https://ptero.co/yovepunura
@gleaming field; The docker image you are trying to use does not exist. Double-check it making sure it's in all lowercase and exists.

gleaming field
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What should I do now?

south groveBOT
oak shell
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update egg and create new server.