help me | Pterodactyl® | Page 1

keen kindleBOT Nov 8, 2025, 5:11 PM

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Hello 👋, and welcome to the Pterodactyl Discord @strong grail! We're excited to see you here, but we'll likely need a bit more information from you in order to provide a good experience in these support channels.

Always share any errors or logs in a text format or using paste sites for me to assist you. Please make sure you've collected — and provide — any associated error logs relating to the service with which you're seeking help. The commands below should help you out, and once you've provided the logs I should be able to better assist you.

Panel: tail -n 150 /var/www/pterodactyl/storage/logs/laravel-$(date +%F).log | nc pteropaste.com 99
Wings: sudo wings diagnostics
Please see .plogs and .wlogs respectively for more information.

strong grail Nov 8, 2025, 5:12 PM

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keen kindleBOT Nov 8, 2025, 5:13 PM

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@dreamy jackal; Blank white page on the client UI indicates React failing to render the view. This can be caused by wrong file permissions or mistakes in the code from modifications.

Worry not, follow the Panel upgrade guide to replace your files with the default ones and set the required permissions https://pterodactyl.io/panel/1.0/updating.html

dreamy jackal Nov 8, 2025, 5:14 PM

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See this /\

strong grail Nov 8, 2025, 5:20 PM

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I can't update it

dreamy jackal Nov 8, 2025, 5:21 PM

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Because?

strong grail Nov 8, 2025, 5:22 PM

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I don't know how to do it, I'm new.

dreamy jackal Nov 8, 2025, 5:22 PM

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The docs have a panel update section. Use that.

strong grail Nov 8, 2025, 5:23 PM

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Or

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,,,

#help me