I installed redis then I cant access the panel I tried to remove it but it didn't fixed the pamel
#500 server eroor accessing panel after installing redia
south gorge
systemctl status redis
● redis-server.service - Advanced key-value store
Loaded: loaded (/lib/systemd/system/redis-server.service; enabled; vendor preset:> Active: active (running) since Fri 2025-08-01 02:56:30 UTC; 7min ago
Docs: http://redis.io/documentation,
man:redis-server(1)
Main PID: 576 (redis-server)
Status: "Ready to accept connections"
Tasks: 5 (limit: 77152)
Memory: 5.3M
CPU: 334ms
CGroup: /system.slice/redis-server.service
└─576 "/usr/bin/redis-server 127.0.0.1:6379" "" "" "" "" "" "" "" "" "" ">
Aug 01 02:56:30 rj123 systemd[1]: Starting Advanced key-value store...
Aug 01 02:56:30 rj123 systemd[1]: Started Advanced key-value store.
lines 1-15/15 (END)
Fixed idk how but yeah I tried few things
south gorge
If I change from this # requirepass pass to requirepass pass in redis.conf the 500 server error appears how do I fix it
humble belfryBOT
Hey @south gorge! Post your Panel logs to find out more information about the cause of your 500 server errors tail -n 150 /var/www/pterodactyl/storage/logs/laravel-$(date +%F).log | nc pteropaste.com 99
south gorge
humble belfryBOT
I have found the following for: https://ptero.co/xoqobeneso
@south gorge; This is generally a Redis issue, commonly caused by Redis not running. Check the status with systemctl status redis, or it may be systemctl status redis-server on your system.
If you are running on a machine that utilizes SELinux, please check out our troubleshooting guide for steps to solve this problem: https://pterodactyl.io/panel/1.0/troubleshooting.html#selinux-issues
thick sigil
I tried this cmds but they didn't worked
Well what did those commands tell you?
They aren't going to fix anything
south gorge
Well what did those commands tell you?
They aren't going to fix anything
It's solved but I can't connect to redis setver
I am using velocity and I setup the redis ip port and password
remote quail
mint anvil
Fixed idk how but yeah I tried few things
Hay! I am having the same kind of problem. Everything looks ok but its 500.
Mind helping me out?