#500 server error
4 messages · Page 1 of 1 (latest)
I have found the following for: https://ptero.co/poqixohopa
@spark basalt; This is generally a Redis issue, commonly caused by Redis not running. Check the status with systemctl status redis, or it may be systemctl status redis-server on your system.
If you are running on a machine that utilizes SELinux, please check out our troubleshooting guide for steps to solve this problem: https://pterodactyl.io/panel/1.0/troubleshooting.html#selinux-issues
root@eternalzero-panel:~# systemctl status redis
× redis-server.service - Advanced key-value store
Loaded: loaded (/usr/lib/systemd/system/redis-server.service; enabled; preset: enabled)
Active: failed (Result: exit-code) since Sun 2025-05-25 11:30:05 CEST; 7min ago
Docs: http://redis.io/documentation,
man:redis-server(1)
Process: 1182 ExecStart=/usr/bin/redis-server /etc/redis/redis.conf --supervised systemd --daemonize no (code=exited, status=1/> Main PID: 1182 (code=exited, status=1/FAILURE)
Status: "Redis is loading..."
CPU: 19ms
May 25 11:30:05 eternalzero-panel systemd[1]: redis-server.service: Failed with result 'exit-code'.
May 25 11:30:05 eternalzero-panel systemd[1]: Failed to start redis-server.service - Advanced key-value store.
May 25 11:30:05 eternalzero-panel systemd[1]: redis-server.service: Scheduled restart job, restart counter is at 5.
May 25 11:30:05 eternalzero-panel systemd[1]: redis-server.service: Start request repeated too quickly.
May 25 11:30:05 eternalzero-panel systemd[1]: redis-server.service: Failed with result 'exit-code'.
May 25 11:30:05 eternalzero-panel systemd[1]: Failed to start redis-server.service - Advanced key-value store.
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