#Can't view nodes unless through location

7 messages · Page 1 of 1 (latest)

manic lodge
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For some reason if I click on nodes in management I get connection timed out, however if I go through locations into a specific node it works fine
Also of note is that wings is running and working along with various servers, however I can not view the server console as "We're having some trouble connecting to your server, please wait...", not sure if this is related or not.

white riverBOT
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@manic lodge; It looks like your browser is unable to reach the Wings.

Make sure that your wings are running using systemctl status wings and that your Wings ports (by default 8080/2022) are open in your firewall or router. This website can check your ports https://dnschecker.org/port-scanner.php

Browser console errors can also provide additional debugging information. More troubleshooting steps can be found at https://pterodactyl.io/panel/1.0/troubleshooting.html#cannot-connect-to-server-errors

Should the panel and wings be located on the same network, you might experience NAT reflection issues. In that case, type .nat for more information.

violet gale
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correct your APP_URL in your .env file

white riverBOT
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The env file can be found at /var/www/pterodactyl/.env. Files starting with a . in Linux are hidden so it may not show up in file browsers by default. You can open it directly with nano /var/www/pterodactyl/.env

manic lodge
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the issue was an insane amount of lag caused from when the node was not in maintenance mode, i nuked the install of the panel, wings, and php and reinstalled
i had tried the env among other things and they did not solve it

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i now need to reconnect the old servers/dockers back into the panel as i can only access them through other docker manager software rn

violet gale
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You can't - You nuked your panel database. The record of those servers are gone