#Ubunto

1 messages · Page 1 of 1 (latest)

vapid bramble
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Someone help me fix it

sharp siloBOT
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Please explain the issue you're experiencing in as much detail as possible. Preferably with error messages in a text format or paste link to logs. Nobody can assist you without information that helps to understand the issue. Help us help you. Messages such as "doesn't work" or "i need help" will most likely be ignored.

vapid bramble
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The above threw off the whole problem

sharp siloBOT
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You'll need to grab the error logs from the Panel. The following command uploads the last 150 lines of this day's log to our pastebin and provides a link you can share.
tail -n 150 /var/www/pterodactyl/storage/logs/laravel-$(date +%F).log | nc pteropaste.com 99

vapid bramble
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There is no such command

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Is writing

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There was an error while communicating with the machine running this server. This error has been logged, please try again. (code: 500) (request_id: 439f7ee9-6796-4013-ba48-15dd60bbf93a)

sharp siloBOT
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@vapid bramble It looks like you are having issues with connecting to Wings.

Make sure that your wings are running using systemctl status wings and that your Wings ports (by default 8080/2022) are open in your firewall or router. This website can check your ports https://dnschecker.org/port-scanner.php

Browser console errors can also provide additional debugging information. More troubleshooting steps can be found at https://pterodactyl.io/panel/1.0/troubleshooting.html#cannot-connect-to-server-errors

Should the panel and wings be located on the same network, you might experience NAT reflection issues. In that case, type .nat for more information.

vapid bramble
sharp siloBOT
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I have found the following for: https://ptero.co/akevukepeh.yaml
Ah, @vapid bramble, you've stumbled into one of the smaller errors in life, unlike that time I went to Rio...

Anyways, you're just missing netcat on your system. We can fix this easily, just run one of the commands below based on your server OS and you should be up and running quicky.

Ubuntu/Debian Systems: apt install -y netcat
CentOS/RHEL: yum install -y nmap-ncat

vapid bramble
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There was an error while communicating with the machine running this server. This error has been logged, please try again. (code: 500) (request_id: c127f66f-46ae-4f3b-9662-13c8f03102c1)