#Wings doesn't manage to start

6 messages · Page 1 of 1 (latest)

wheat inlet
#

I have this error from wings, while it was working really fine before:

 INFO: [Apr 11 20:20:14.187] configured system user successfully gid=993 uid=999 username=pterodactyl
 INFO: [Apr 11 20:20:14.189] fetching list of servers from API
FATAL: [Apr 11 20:20:14.249] failed to load server configurations error=manager: failed to retrieve server configurations: Error response from Panel: _MissingResponseCode: No error response returned from API endpoint. (HTTP/403)

Stacktrace:
Error response from Panel: _MissingResponseCode: No error response returned from API endpoint. (HTTP/403)
github.com/pterodactyl/wings/remote.(*client).request.func1
        github.com/pterodactyl/wings/remote/http.go:161
github.com/cenkalti/backoff/v4.RetryNotifyWithTimer.Operation.withEmptyData.func1
        github.com/cenkalti/backoff/[email protected]/retry.go:18
github.com/cenkalti/backoff/v4.doRetryNotify[...]
        github.com/cenkalti/backoff/[email protected]/retry.go:88
github.com/cenkalti/backoff/v4.RetryNotifyWithTimer
        github.com/cenkalti/backoff/[email protected]/retry.go:61
github.com/cenkalti/backoff/v4.RetryNotify
        github.com/cenkalti/backoff/[email protected]/retry.go:49
github.com/cenkalti/backoff/v4.Retry
        github.com/cenkalti/backoff/[email protected]/retry.go:38
github.com/pterodactyl/wings/remote.(*client).request
        github.com/pterodactyl/wings/remote/http.go:136
github.com/pterodactyl/wings/remote.(*client).Get
        github.com/pterodactyl/wings/remote/http.go:81
github.com/pterodactyl/wings/remote.(*client).getServersPaged
        github.com/pterodactyl/wings/remote/servers.go:201
github.com/pterodactyl/wings/remote.(*client).GetServers
        github.com/pterodactyl/wings/remote/servers.go:26
github.com/pterodactyl/wings/server.(*Manager).init
        github.com/pterodactyl/wings/server/manager.go:238
github.com/pterodactyl/wings/server.NewManager
        github.com/pterodactyl/wings/server/manager.go:36
github.com/pterodactyl/wings/cmd.rootCmdRun
        github.com/pterodactyl/wings/cmd/root.go:138
github.com/spf13/cobra.(*Command).execute
        github.com/spf13/[email protected]/command.go:987
github.com/spf13/cobra.(*Command).ExecuteC
        github.com/spf13/[email protected]/command.go:1115
github.com/spf13/cobra.(*Command).Execute
        github.com/spf13/[email protected]/command.go:1039
github.com/pterodactyl/wings/cmd.Execute
        github.com/pterodactyl/wings/cmd/root.go:71
main.main
        github.com/pterodactyl/wings/wings.go:17
runtime.main
        runtime/proc.go:267
runtime.goexit
        runtime/asm_amd64.s:1650

manager: failed to retrieve server configurations
halcyon tuskBOT
#

@wheat inlet; It looks like your panel is not responding correctly. This happens when your Panel points to a different website or if you have a firewall/CDN/DDOS Protection service such as Cloudflare blocking the connection. Try to open your the remote Panel URL from your Wings config and see what it loads (default Nginx/Apache page, wrong site, Cloudflare under attack verification).

If you run the following command on the machine where Wings is running and get an "error 1020" response it is certainly Cloudflare: curl https://your-panel.com

Login to Cloudflare and navigate to Firewall -> Tools where you can allow your Wings IP, remember to include IPV6 if you have one.

#

You'll need to grab error logs for Wings and share the link with us. The following command will help you collect the required information for debugging: sudo wings diagnostics

wheat inlet
#

I'm using cloudflare. I tried adding a rule to ignore every security if source ip adress is the server but it didn't work. I'll try including ipv6 in the rule but idk if it is possible.
https://ptero.co/ehutodipum

halcyon tuskBOT
#

I have found the following for: https://ptero.co/ehutodipum
@wheat inlet; It looks like your panel is not responding correctly. This happens when your Panel points to a different website or if you have a firewall/CDN/DDOS Protection service such as Cloudflare blocking the connection. Try to open your the remote Panel URL from your Wings config and see what it loads (default Nginx/Apache page, wrong site, Cloudflare under attack verification).

If you run the following command on the machine where Wings is running and get an "error 1020" response it is certainly Cloudflare: curl https://your-panel.com

Login to Cloudflare and navigate to Firewall -> Tools where you can allow your Wings IP, remember to include IPV6 if you have one.

wheat inlet
#

disabling the proxy for my pterodactyl subname dns doesn't solves the issue 🥲