#Panel unable to connect to Wings

12 messages · Page 1 of 1 (latest)

modern dragon
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I have a problem, the panel was able to connect to the wings just fine yesterday. Today I woke up and I couldn’t manage my server since the panel is unable to connect to the machine. I don’t think I’ve touched anything related to wings and when I check the wings status there are no errors and it says active. I’ve tried restarting, same. Also the servers are still running… I would appreciate some help.

glad craneBOT
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Make sure that your wings are running using systemctl status wings and that your Wings ports (by default 8080/2022) are open in your firewall or router. This website can check your ports https://dnschecker.org/port-scanner.php

Browser console errors can also provide additional debugging information. More troubleshooting steps can be found at https://pterodactyl.io/panel/1.0/troubleshooting.html#cannot-connect-to-server-errors

Should the panel and wings be located on the same network, you might experience NAT reflection issues. In that case, type .nat for more information.

modern dragon
modern dragon
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Doesnt work

glad craneBOT
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You'll need to grab error logs for Wings and share the link with us. The following command will help you collect the required information for debugging: sudo wings diagnostics

errant yew
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Show some logs.

modern dragon
modern dragon
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It was a tls ssl handshake issue

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forgot to renew ssl cert