Error 500 when deleting server. Logs empty. | Pterodactyl® | Page 1

solar zealot Dec 27, 2024, 11:20 AM

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I get error 500 trying to delete a suspended server. Same thing happens when trying to force delete or unsuspend. There is nothing in panel, wings or browser logs. What can I do to troubleshoot this further?

solar zealot Dec 30, 2024, 5:07 PM

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Bump

merry breachBOT Dec 30, 2024, 5:13 PM

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You'll need to grab the error logs from the Panel. The following command uploads the last 150 lines of this day's log to our pastebin and provides a link you can share.
tail -n 150 /var/www/pterodactyl/storage/logs/laravel-$(date +%F).log | nc pteropaste.com 99

solar zealot Dec 30, 2024, 8:07 PM

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https://ptero.co/enodovecax

merry breachBOT Dec 30, 2024, 8:07 PM

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I have found the following for: https://ptero.co/enodovecax
Your panel is missing required configuration for hash IDs!
Edit your panel's docker-compose.yml to add the missing environment variables.
Set HASHIDS_LENGTH to 8 and set HASHIDS_SALT to a random 20 character long alpha-numeric value.

solar zealot Dec 30, 2024, 8:10 PM

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Thanks, fixed. Unrelated however. As I said ‒ there is nothing relevant in the logs

#Error 500 when deleting server. Logs empty.