#Could not establish a connection to the machine running this server. Please try again.

7 messages · Page 1 of 1 (latest)

sage coralBOT
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Hello 👋, and welcome to the Pterodactyl Discord @wanton relic! We're excited to see you here, but we'll likely need a bit more information from you in order to provide a good experience in these support channels.

Always share any errors or logs in a text format or using paste sites for me to assist you. Please make sure you've collected — and provide — any associated error logs relating to the service with which you're seeking help. The commands below should help you out, and once you've provided the logs I should be able to better assist you.

Panel: tail -n 150 /var/www/pterodactyl/storage/logs/laravel-$(date +%F).log | nc pteropaste.com 99
Wings: sudo wings diagnostics
Please see .plogs and .wlogs respectively for more information.

wanton relic
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All working and say the error

image.png image.png image.png
ancient depot
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Wings is working fine
Troubleshoot connectivity to wings using what the bot has provided you

wanton relic
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Bro, all working but i can´t create an server

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Say "Could not establish a connection to the machine running this server. Please try again."

sage coralBOT
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@wanton relic It looks like you are having issues with connecting to Wings.

Make sure that your wings are running using systemctl status wings and that your Wings ports (by default 8080/2022) are open in your firewall or router. This website can check your ports https://dnschecker.org/port-scanner.php

Browser console errors can also provide additional debugging information. More troubleshooting steps can be found at https://pterodactyl.io/panel/1.0/troubleshooting.html#cannot-connect-to-server-errors

Should the panel and wings be located on the same network, you might experience NAT reflection issues. In that case, type .nat for more information.