#WebSocket connection failed

1 messages · Page 1 of 1 (latest)

fickle glenBOT
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@agile belfry; It looks like your browser is unable to reach the Wings.

Make sure that your wings are running using systemctl status wings and that your Wings ports (by default 8080/2022) are open in your firewall or router. This website can check your ports https://dnschecker.org/port-scanner.php

Browser console errors can also provide additional debugging information. More troubleshooting steps can be found at https://pterodactyl.io/panel/1.0/troubleshooting.html#cannot-connect-to-server-errors

Should the panel and wings be located on the same network, you might experience NAT reflection issues. In that case, type .nat for more information.

agile belfry
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Something new:
[2024-05-09 08:33:10] production.ERROR: Error while reading line from the server. [tcp://cache:6379] {"exception":"[object] (Predis\Connection\ConnectionException(code: 0): Error while reading line from the server. [tcp://cache:6379] at /app/vendor/predis/predis/src/Connection/AbstractConnection.php:132)

fickle glenBOT
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@agile belfry; Your Redis is timing out while trying to write. Usually, this is a network issue, because local Redis instance shouldn't timeout while writing.

In rare occasions, you might have very old Redis version with a low timeout setting, which you can modify in Redis.conf. By default, it would be 0 (300 seconds of idle).

agile belfry
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[previous exception] [object] (PDOException(code: 2002): SQLSTATE[HY000] [2002] Connection refused at /app/vendor/laravel/framework/src/Illuminate/Database/Connectors/Connector.php:65)