#Trouble connecting to server

1 messages · Page 1 of 1 (latest)

modest turret
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I installed a new server and now I get the message "We're having some trouble connecting to your server, please wait..." and the it never connects.

twilit barnBOT
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@modest turret; It looks like your browser is unable to reach the Wings.

Make sure that your wings are running using systemctl status wings and that your Wings ports (by default 8080/2022) are open in your firewall or router. This website can check your ports https://dnschecker.org/port-scanner.php

Browser console errors can also provide additional debugging information. More troubleshooting steps can be found at https://pterodactyl.io/panel/1.0/troubleshooting.html#cannot-connect-to-server-errors

Should the panel and wings be located on the same network, you might experience NAT reflection issues. In that case, type .nat for more information.