Error 504 "We're having some trouble connecting to your server, please wait..." | Pterodactyl® | Page 1

sand portal Feb 28, 2024, 10:05 AM

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I got this error and i can't access to my serv

graceful spearBOT Feb 28, 2024, 10:05 AM

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Make sure that your wings are running using systemctl status wings and that your Wings ports (by default 8080/2022) are open in your firewall or router. This website can check your ports https://dnschecker.org/port-scanner.php

Browser console errors can also provide additional debugging information. More troubleshooting steps can be found at https://pterodactyl.io/panel/1.0/troubleshooting.html#cannot-connect-to-server-errors

Should the panel and wings be located on the same network, you might experience NAT reflection issues. In that case, type .nat for more information.

sand portal Feb 28, 2024, 10:06 AM

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I can't write into the panel

graceful spearBOT Feb 28, 2024, 10:08 AM

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Please explain the issue you're experiencing in as much detail as possible. Preferably with error messages in a text format or paste link to logs. Nobody can assist you without information that helps to understand the issue. Help us help you. Messages such as "doesn't work" or "i need help" will most likely be ignored.

sand portal Feb 28, 2024, 10:31 AM

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I ccan't do anythings on my panel and when i start the website i got this error "'WebSocket connection to '<URL>' failed: WebSocket is closed before the connection is established"

#Error 504 "We're having some trouble connecting to your server, please wait..."