White Screen when trying to log into my panel. | Pterodactyl® | Page 1

vocal tundra Jan 21, 2024, 3:06 AM

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ive been using this instance of pterodactyl for 3ish months with no issues

zinc parrotBOT Jan 21, 2024, 3:46 AM

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@weary oriole; Blank white page on the client UI indicates React failing to render the view. This can be caused by wrong file permissions or mistakes in the code from modifications.

Worry not, follow the Panel upgrade guide to replace your files with the default ones and set the required permissions https://pterodactyl.io/panel/1.0/updating.html

weary oriole Jan 21, 2024, 3:46 AM

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^

vocal tundra Jan 21, 2024, 4:31 AM

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i used putty to ssh into dedicated machine and was able to check the logs and its saying this

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[2024-01-20 21:30:05] production.ERROR: MISCONF Redis is configured to save RDB snapshots, but it is currently not able to persist on disk. Commands that may modify the data set are disabled, because this instance is configured to report

zinc parrotBOT Jan 21, 2024, 4:31 AM

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Sheeesh @vocal tundra! Redis is unable to dump the snapshots to your disk! Common causes for this:

Not enough disk space or memory
Redis not having proper write permissions

You can type df -h to view your current disk space and free -m for memory. Redis logs would be able to tell you more about why it's failing to save.

vocal tundra Jan 21, 2024, 4:37 AM

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{"exception":"[object] (Predis\Response\ServerException(code: 0):

#White Screen when trying to log into my panel.