#error on transfer

2 messages · Page 1 of 1 (latest)

quick fractal
#

when i try to transfer a server from node to another i get this error
An error occurred on the remote host: There was an error while communicating with the machine running this server. This error has been logged, please try again. (code: 404) (request_id: a406640a-ca60-4f33-a56c-8e9170f855b4). (request id: a406640a-ca60-4f33-a56c-8e9170f855b4)

both wings v1.11.5

mortal basaltBOT
#

@quick fractal It looks like you are having issues with connecting to Wings.

Make sure that your wings are running using systemctl status wings and that your Wings ports (by default 8080/2022) are open in your firewall or router. This website can check your ports https://dnschecker.org/port-scanner.php

Browser console errors can also provide additional debugging information. More troubleshooting steps can be found at https://pterodactyl.io/panel/1.0/troubleshooting.html#cannot-connect-to-server-errors

Should the panel and wings be located on the same network, you might experience NAT reflection issues. In that case, type .nat for more information.