#Panel inoperable after attempting to setup SSL

2 messages · Page 1 of 1 (latest)

velvet adder
#

I have a VPS that I installed Pterodactyl, Wings, and Docker on using the install script. Initially, I used the IP address instead of the FQDN. It was all working as expected and I should have left it alone. However, I attempted to setup SSL following the Pterodactyl guides and everything completed without error. After doing so, I lost access to the server statistics and console. In an attempt to revert back to no SSL and just the IP address again, the whole server panel is now inoperable. I could really use some help as I'm not able boot the server.

Logs
removed

Clipboard02.png
rich sandBOT
#

I have found the following for: https://pteropaste.com/kp0qy7zdzygr
🇫🇷 🥖 Bienvenue sur Internet, @velvet adder 🥖 🇫🇷

Your database is refusing the Panel's attempts to connect to it. This can be for a number of different reasons so I'll let a human double check, but here are some ideas.

  1. Is your MySQL instance running? systemctl status mysql(hopefully not down the road)
  2. Is the user you're trying to connect with authorized to access the given database from this IP address?
  3. Did you correctly give that user permission to even access that database?
  4. Do you have a Firewall that is blocking connections?
  5. Is your MySQL instance bound to 127.0.0.1 or localhost and you're trying to connect from outside the server?
  6. Does the user have GRANT permissions if you're trying to use them to create a new database for a server?
  7. Have special characters in your password? Make sure DB_PASSWORD in your .env file is enclosed in double quotes

Here is some additional documentation to help you out: https://pterodactyl.io/tutorials/mysql_setup.html

I have found the following for: https://ptero.co/opuqitawav
@velvet adder You are missing a protocol scheme from the URL. Make sure your Panel URL contains https://or http:// in the .env and Wings config.