#Unable to connect to wings from panel

14 messages · Page 1 of 1 (latest)

dreamy smelt
pale reefBOT
#

Make sure that your wings are running using systemctl status wings and that your Wings ports (by default 8080/2022) are open in your firewall or router. This website can check your ports https://dnschecker.org/port-scanner.php

Browser console errors can also provide additional debugging information. More troubleshooting steps can be found at https://pterodactyl.io/panel/1.0/troubleshooting.html#cannot-connect-to-server-errors

Should the panel and wings be located on the same network, you might experience NAT reflection issues. In that case, type .nat for more information.

keen inlet
#

Get console errors from nodes tab

#

Might be different

dreamy smelt
#

Interesting, node is good there

#

Okay so the servers themselves are on, I can view the console, but not files

keen inlet
#

im betting that port 2022 is closed

dreamy smelt
#

Port is open

fierce mango
#

I'm having the same issue and my ports are open as well, have you solved this?

patent beacon
dreamy smelt
patent beacon
#

panel logs

pale reefBOT
#

You'll need to grab the error logs from the Panel. The following command uploads the last 150 lines of this day's log to our pastebin and provides a link you can share.
tail -n 150 /var/www/pterodactyl/storage/logs/laravel-$(date +%F).log | nc pteropaste.com 99