to be clearer, I was using Wings without MySQL and after 6 months I learned that it is essential for what I want to do, everything was going well until I installed MySQL, I installed MySQL and I no longer have access to the pterodactyl panel.
#ERROR 500 PANEL after downloading MySQL
bright brambleBOT
I have found the following for: https://pteropaste.com/58r3z73cffjk
🇫🇷 🥖 Bienvenue sur Internet, @surreal pelican 🥖 🇫🇷
Your database is refusing the Panel's attempts to connect to it. This can be for a number of different reasons so I'll let a human double check, but here are some ideas.
- Is your MySQL instance running?
systemctl status mysql(hopefully not down the road) - Is the user you're trying to connect with authorized to access the given database from this IP address?
- Did you correctly give that user permission to even access that database?
- Do you have a Firewall that is blocking connections?
- Is your MySQL instance bound to
127.0.0.1orlocalhostand you're trying to connect from outside the server? - Does the user have
GRANTpermissions if you're trying to use them to create a new database for a server? - Have special characters in your password? Make sure DB_PASSWORD in your .env file is enclosed in double quotes
Here is some additional documentation to help you out: https://pterodactyl.io/tutorials/mysql_setup.html
bright brambleBOT
I have found the following for: https://ptero.co/ihabyvykaj
Your Panel is returning error messages to Wings. Make sure that Panel is running and can be reached. Generate Panel logs and post the link to find out more tail -n 150 /var/www/pterodactyl/storage/logs/laravel-$(date +%F).log | nc pteropaste.com 99
surreal pelican
I have found the following for: <https://pteropaste.com/58r3z73cffjk>
🇫🇷 🥖 Bi...
I already checked and it doesn't come from any of these things.
I hope someone can help me !
bright brambleBOT
Please explain the issue you're experiencing in as much detail as possible. Preferably with error messages in a text format or paste link to logs. Nobody can assist you without information that helps to understand the issue. Help us help you. Messages such as "doesn't work" or "i need help" will most likely be ignored.
covert girder
I hope someone can help me !
500 error has noting to do with wings
bright brambleBOT
You'll need to grab the error logs from the Panel. The following command uploads the last 150 lines of this day's log to our pastebin and provides a link you can share.
tail -n 150 /var/www/pterodactyl/storage/logs/laravel-$(date +%F).log | nc pteropaste.com 99
covert girder
panel related problem
covert girder
https://pteropaste.com/58r3z73cffjk
problem is actually clearly written in here
surreal pelican
okok
surreal pelican
problem is actually clearly written in here
you but do you know how to fix it please ? I really don't know i searched eveywhere on internet 🧐
i mean this error :production.NOTICE: A query exception was encountered while trying to load settings from the database: SQLSTATE[HY000] [1045] Access denied for user 'pterodactyl'@'localhost' (using password: YES) (SQL: select * from settings)
bright brambleBOT
🇫🇷 🥖 Bienvenue sur Internet, @surreal pelican 🥖 🇫🇷
Your database is refusing the Panel's attempts to connect to it. This can be for a number of different reasons so I'll let a human double check, but here are some ideas.
- Is your MySQL instance running?
systemctl status mysql(hopefully not down the road) - Is the user you're trying to connect with authorized to access the given database from this IP address?
- Did you correctly give that user permission to even access that database?
- Do you have a Firewall that is blocking connections?
- Is your MySQL instance bound to
127.0.0.1orlocalhostand you're trying to connect from outside the server? - Does the user have
GRANTpermissions if you're trying to use them to create a new database for a server? - Have special characters in your password? Make sure DB_PASSWORD in your .env file is enclosed in double quotes
Here is some additional documentation to help you out: https://pterodactyl.io/tutorials/mysql_setup.html
torpid scarab
to be clearer, I was using Wings without MySQL and after 6 months I learned that...
do you run ptero and wings on the same machine?
surreal pelican
do you run ptero and wings on the same machine?
yes
and it is after downoalding mysql that the panel won't works
bright brambleBOT
You are expected to understand how to read documentation to use this Panel. We have spent many hours detailing how to install or upgrade our software. Please, take some time and read rather than copy and pasting and then complaining when things do not work.
If you expect to be able to install this with no understanding of basic linux system administration you should stop and turn around now