Error in Node | Pterodactyl® | Page 1

steep haven Oct 11, 2023, 12:50 AM

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After attempting to make my web page secure by making it a HTTPS web page I began having issues. I can no longer access my server, presumably because the node is no longer working. I've made sure wings, pterodactyl, and nginx services are all running correctly and using systemctl status and restarting to make sure, it says they are. I'm not sure what information I can provide to make it easier to help, but I tried troubleshooting quite a bit a month or two ago and have since given up. Whatever information I can provide so it's easier to help I'll do what is needed to provide it. Any help at all is appreciated greatly. Thanks!

crystal oyster Oct 11, 2023, 12:54 AM

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First place to start is elaborating on "no longer access my server"
What errors/symptoms do you get

steep haven Oct 11, 2023, 12:57 AM

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So the node is a red heart, and I can no longer access any servers on the webserver

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As in everything is just infinite loading.

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More specifically game servers

sage etherBOT Oct 11, 2023, 1:00 AM

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Make sure that your wings are running using systemctl status wings and that your Wings ports (by default 8080/2022) are open in your firewall or router. This website can check your ports https://dnschecker.org/port-scanner.php

Browser console errors can also provide additional debugging information. More troubleshooting steps can be found at https://pterodactyl.io/panel/1.0/troubleshooting.html#cannot-connect-to-server-errors

Should the panel and wings be located on the same network, you might experience NAT reflection issues. In that case, type .nat for more information.

steep haven Oct 11, 2023, 1:13 AM

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My ports are open, and I had the server up and running previously. It was just when I was switching it to be secure that it stopped working.

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However I will follow those troubleshooting steps before proceeding

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When attempting to connect to the domain I am getting this error
curl: (7) Failed to connect to [My websites domain name] port 8080 after 6 ms: Connection refused
@crystal oyster

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The ports are correctly opened on the router itself.

orchid grail Oct 11, 2023, 1:24 AM

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Is both panel and wings using ssl?

steep haven Oct 11, 2023, 1:24 AM

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As far as I know, how can I confirm that?

orchid grail Oct 11, 2023, 1:25 AM

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In wings log if im not wrong

steep haven Oct 11, 2023, 1:34 AM

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Not really sure where to look for that.

orchid grail Oct 11, 2023, 1:43 AM

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Well if you already set wings to run as a service i think you can do systemctl status wings
Or you can do sudo wings --debug to run wings in debug mode (make sure there are no other instances of wings running)

steep haven Oct 11, 2023, 1:44 AM

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Wings is running and has been restarted already.

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I can check that as well

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I just ran debug and got this

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orchid grail Oct 11, 2023, 1:48 AM

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Well it looks like the cert is only valid for"ubiquitiRouterUi" and not pt01.serverscrape.net

steep haven Oct 11, 2023, 1:49 AM

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Well how do I fix that then, when I ram what I had to I input ya know, pt01 not ubiquitiRouterUi. That ubiquiti router is the one that my machine is connected to

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How do I correct the certificate?

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Hm. That’s really weird, let me mess with some stuff for a few

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Might have an idea how I can fix it

orchid grail Oct 11, 2023, 1:58 AM

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steep haven How do I correct the certificate?

Remake it i guess, because by the looks of things, looks like you are self hosting pterodactyl

steep haven Oct 11, 2023, 2:00 AM

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I am hosting pterodactyl off of my personal server, which is connected to it's own network yeah

orchid grail Oct 11, 2023, 4:36 AM

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Lol
is it for public or local?
Because if it's for local why even use ssl LULW

#Error in Node