moved pterodactyl to a new domain | Pterodactyl® | Page 1

inner sky Sep 29, 2023, 3:00 AM

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So I have moved pterodactl to a new domain since I am transferring ownership of the current domain to someone else and I am having issues with the databases. I have re-connected all of my servers and everything shows up fine however I get "An unexpected error was encountered while processing this request, please try again." when I go to the databases tab. It also says "It looks like you have no databases." underneath even though there is a database. Everything is still on the same server with the same IP so I am unsure as to what the issue could be.

Any help is greatly appreciated.

serene lichenBOT Sep 29, 2023, 3:00 AM

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@inner sky; You'll need to grab the error logs from the Panel. The following command uploads the last 150 lines of this day's log to our pastebin and provides a link you can share.
tail -n 150 /var/www/pterodactyl/storage/logs/laravel-$(date +%F).log | nc pteropaste.com 99

inner sky Sep 29, 2023, 3:01 AM

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https://pteropaste.com/l63971hifl5l

serene lichenBOT Sep 29, 2023, 3:01 AM

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I have found the following for: https://pteropaste.com/l63971hifl5l
@inner sky; You appear to be missing PHP extensions that are listed in the documentation dependencies list. They should have been installed if you followed the documentation.

Worry not, follow the PHP upgrade guide to install the required extensions for PHP 8.1 https://pterodactyl.io/guides/php_upgrade.html

#moved pterodactyl to a new domain