Please explain the issue you're experiencing in as much detail as possible. Preferably with error messages in a text format or paste link to logs. Nobody can assist you without information that helps to understand the issue. Help us help you. Messages such as "doesn't work" or "i need help" will most likely be ignored.
#Adding subusers error
vocal roseBOT
We need some logs from you in order to help debug this issue.
Panel: tail -n 150 /var/www/pterodactyl/storage/logs/laravel-$(date +%F).log | nc pteropaste.com 99
Wings: sudo wings diagnostics
Please see .plogs and .wlogs respectively for more information.
vocal roseBOT
I have found the following for: https://ptero.co/ebekateduh
@haughty hazel Your Panel remote URL in the Wings config.yml does not match with the URL from which you're making the request. Ignore the error if this is not you doing it.
If you know what you are doing and are intentionally trying to use a different origin such as when using API for websocket connection, make sure to add it to your Wings config.yml allowed origins as shown in the example below. Ue correct HTTP or HTTPS scheme. Wildcard '*' can be used to allow all origins.
allowed_origins:
- https://test.source.com
- http://another.panel.com
Restart Wings systemctl restart wings to apply the change.
steel escarp
And your panel can't reach redis
haughty hazel
I tried to change something and accidentally i set timezone to itc, not utc. Now I cant start artisan setup...
It's working now, just changed it in .env file, but still subusers not working
vocal roseBOT
The env file can be found at /var/www/pterodactyl/.env. Files starting with a . in Linux are hidden so it may not show up in file browsers by default. You can open it directly with nano /var/www/pterodactyl/.env
haughty hazel
Now I have problem with changing everything for my external ip. Here you have all logs https://pteropaste.com/nnqth2zkka9z https://ptero.co/ixoxubyhuh
vocal roseBOT
I have found the following for: https://ptero.co/ixoxubyhuh
At your service, @haughty hazel!
The IP address you have assigned to your server is not actually available for use on your machine. Node allocation creation is explained in the Wings install documentation: https://pterodactyl.io/wings/1.0/installing.html#node-allocations
Execute the command hostname -I | awk '{print $1}' and change your Node allocations to use this IP. Yes, it can be your internal/local IP when you're behind NAT. When behind NAT you will allocate the internal IP and connect using the public IP.
If you have added multiple public IPs to your network interface, you can view all of them using the command ip a | grep "inet "
haughty hazel
Still I can't add subusers, I have "An unexpected error was encountered while processing this request, please try again." My logs: https://pteropaste.com/pjr24jsiggpv
https://ptero.co/eqogerovij
vocal roseBOT
@haughty hazel; You'll need to grab the error logs from the Panel. The following command uploads the last 150 lines of this day's log to our pastebin and provides a link you can share.
tail -n 150 /var/www/pterodactyl/storage/logs/laravel-$(date +%F).log | nc pteropaste.com 99
I have found the following for: https://ptero.co/eqogerovij
At your service, @haughty hazel!
The IP address you have assigned to your server is not actually available for use on your machine. Node allocation creation is explained in the Wings install documentation: https://pterodactyl.io/wings/1.0/installing.html#node-allocations
Execute the command hostname -I | awk '{print $1}' and change your Node allocations to use this IP. Yes, it can be your internal/local IP when you're behind NAT. When behind NAT you will allocate the internal IP and connect using the public IP.
If you have added multiple public IPs to your network interface, you can view all of them using the command ip a | grep "inet "