Email Configuration Post installation

[drifting terrace]

Hi everyone,

We have recently implemented whmcs and are testing the ordering process.

When a customer purchases a game server, they get added into the panel but do not receive an email with there login information.

In the panel -> Admin - Settings -> Mail, I've configure mail and test emails are working.

The customer still doesn't receive the login information email.

Under my installation directory, I had a look at the mail.php file and that configuration does not match what is set in the panel.

To enable customers to receive login information emails, does the information need to be configured in the mail.php configuration file? If so, is there any thing additional I need to consider before making the change?

[sonic bobcat]

#whmcs-module would be the right place to ask, since a channel already exists for this. That way if others have the same problem they can see how yours was solved.

[drifting terrace]

I don't think this is a whmcs problem since the user is created inside the panel and the server is created when a order is processed. I think the issue is with the panel email configuration.

[sonic bobcat]

If the test emails are sending it's likely not related to the stock panel