My Server can not start | Pterodactyl® | Page 1

median fable Apr 29, 2023, 12:36 PM

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Paste the error (the red part) here as text and the bot should respond to you

ocean path Apr 29, 2023, 12:36 PM

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Error Event [34a738f3-60ad-4264-9a7a-467bb6d80210]: environment/docker: failed to start container: Error response from daemon: failed to create shim task: OCI runtime create failed: runc create failed: unable to start container process: error during container init: error setting cgroup config for procHooks process: openat2 /sys/fs/cgroup/system.slice/docker-8c72a954117a6b101eee8b44fe58b5288373d534d88aed8bd3043bc2aed10c39.scope/io.weight: no such file or directory: unknown

grizzled sageBOT Apr 29, 2023, 12:36 PM

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Hey @ocean path! Looks like you are missing mounts for cgroup V2. Enable the controllers for your system or downgrade to cgroup V1.

Downgrading can be done by adding systemd.unified_cgroup_hierarchy=0to your grub cmdline at /etc/default/grub. After that, run sudo update-grub followed by sudo reboot to restart the machine.

ocean path Apr 29, 2023, 12:36 PM

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ty

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first there is no grub second it says sudo update-grub "Sudo: update: command not found

ocean path Apr 29, 2023, 1:32 PM

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I have a new error

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This Server is in a failed install state and cannot be recovered. Please delete and re-create the server.

grizzled sageBOT Apr 29, 2023, 1:32 PM

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@ocean path Something must've gone teribbly wrong. You'll need to grab error logs from Wings to find out more. The following command allows you to easily collect the relevant data and share the link with us: sudo wings diagnostics

ocean path Apr 29, 2023, 1:33 PM

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https://ptero.co/ywegamaxuv

grizzled sageBOT Apr 29, 2023, 1:33 PM

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I have found the following for: https://ptero.co/ywegamaxuv
@ocean path; Execute the commands below and post the output

sudo docker info | nc pteropaste.com 99
sudo snap list  | nc pteropaste.com 99

ocean path Apr 29, 2023, 1:34 PM

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https://pteropaste.com/8oiuh91rdng5

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sudo snap list | nc pteropaste.com 99 command not found

ocean path Apr 29, 2023, 2:18 PM

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Error Event [c07f78f7-d4de-4470-9a64-f939ecae482a]: environment/docker: failed to start container: Error response from daemon: failed to create shim task: OCI runtime create failed: runc create failed: unable to start container process: error during container init: error setting cgroup config for procHooks process: openat2 /sys/fs/cgroup/system.slice/docker-77568e7b1177bcd1351ccd54cce3a762dba7e316da3bdaa4ea1d089637eac24a.scope/io.weight: no such file or directory: unknown

#My Server can not start