mossy niche
Hello,
I have this error on two differents website : {"success":false,"code":"SCRAPE_SITE_ERROR","error":"Specified URL is failing to load in the browser. Error code: ERR_TUNNEL_CONNECTION_FAILED"}. It happens 50% of the time and for the same url, sometimes it's worked, sometimes no.
Few months ago, it worked fine.
What the source of the problem ? Is Firecrawl or the websites ?
astral waspBOT
Hey there! Can you share your request? This might be an issue with a particular proxy.
mossy niche
I just try in postman with https://api.firecrawl.dev/v1/scrape with
{
"url": "https://www.pluginboutique.com/manufacturers/50-iZotope?page=4¤cy=EUR",
"formats": [
"markdown",
"screenshot@fullPage"
],
"timeout": 120000,
"location": {
"country": "FR",
"languages": [
"fr-FR"
]
}
}
The first test works but not the second few seconds later.
astral waspBOT
Can you try without the location parameter? Or do you need that?
mossy niche
I can try withoout the location but I need this to have the price in €. I just launch a test this morning with the location, and I have this error : {
"success": false,
"code": "SCRAPE_SITE_ERROR",
"error": "Specified URL is failing to load in the browser. Error code: undefined"
}
I try 5 times without location and it works all the time.
astral waspBOT
Have you tried scraping this using stealth mode? To do this, set the proxy parameter to stealth: https://docs.firecrawl.dev/api-reference/endpoint/scrape#body-proxy.
mossy niche
No but when I read the doc, by default is in in auto mode so it's already activated if neccessary, no ?
astral waspBOT
Depending on which version of the API you're using, yes.
Can you share a scrape ID? I will take a look.
mossy niche
Where I find it ? In this case, it's for a client and I have only the api key, not the password to access the admin of firecrawl.