#Shader/Black Screen Issue
1 messages · Page 1 of 1 (latest)
If you’re seeing a black screen or shader-related visuals, try these steps:
- Update your GPU drivers and Windows.
- Force the game to use your dedicated GPU:
- Windows: Settings > System > Display > Graphics > add the game’s .exe > Options > High performance.
- Or set High-performance GPU in NVIDIA Control Panel / AMD Software.
- Verify game files in Steam.
- Disable overlays/background apps (Razer Synapse, Nvidia App, Discord overlay, MSI Afterburner).
- Run the launcher as Administrator and start the game from it.
- If on Linux/Steam Deck, install the Proton BattlEye Runtime from your Steam library.
- If it won’t launch or crashes on startup, reinstall BattlEye by running Install_BattlEye.bat from the game folder.
If it continues, please share details plus your logs from:
%USERPROFILE%\AppData\LocalLow\Hologryph\SAND (player.log and player-prev.log).
Sources:
- Article: Switching to your dedicated GPU
- Article: General troubleshooting
- Article: Troubleshooting BattlEye Issues