#i got this error

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sturdy sequoia
eternal radishBOT
#

Could you share the exact error message and when it appears (on launch, joining a match, or inā€‘game)? Meanwhile, try these steps:

  • Update Windows and your GPU drivers, then verify the game files.
  • Ensure your PC meets the minimum requirements.
  • On Linux/Steam Deck: install the Proton BattlEye Runtime in your Steam library.

If itā€™s BattlEye-related:

  • Disable overlays/background tools (Razer Synapse, Nvidia App, Discord overlay, MSI Afterburner).
  • Reinstall BattlEye (run Install_BattlEye.bat from the game folder).
  • Run the launcher as Administrator and start the game from it.
  • Try moving the game to the same drive as your OS.
  • ā€œFailed to Initialize BattlEye Serviceā€: Windows Core Isolation > disable Kernelā€‘mode Hardwareā€‘enforced Stack Protection, then restart your PC.
  • ā€œClient not respondingā€: restart your router, close background apps, then Win+R > services.msc > find BattlEye Service and restart it.

If the issue persists, please attach:

  • player.log and player-prev.log from %USERPROFILE%\AppData\LocalLow\Hologryph\SAND
  • Your 17-digit SteamID, approximate time it happened, whether it was on the Trampler or outside, and whether your Trampler was custom or default.

Sources: