Quick check: Characters are tied to the region you chose when creating them. If you logged into a different region today, your character list will appear empty. Switch back to the original region and your characters should be there. Note: Trampler blueprints are shared across characters, but inventory/tech trees are not cross‑region.
If your characters are still missing, please share here:
- A brief description and when it happened (approx. time)
- The region you used before vs. now, and whether you played solo or in a party
- Screenshots/video if available
- Your 17‑digit SteamID
- player.log and player-prev.log from: %USERPROFILE%\AppData\LocalLow\Hologryph\SAND
Sources:
- Article: FAQ
- Article: General troubleshooting
- Article: How to report a bug