undone fog
This thread is dedicated to reporting optimization and performance issues for the LATAM region (PC/PS5). Please use the template below to submit your report.
Character UID (in the bottom left corner of the game screen):
Platform: Steam/Epic/PC/Mobile/PS5, etc.
Detailed Description: Please describe the issue you are encountering, and if restarting resolves the issue.
Screenshots or Videos: Please attach any pictures or clips that can help us identify and resolve the issue quickly.
fathom zinc
Character UID: 1480708447
Platform: Steam/PC
Subject: LATAM Latency & Attack Delay Issues
LATAM players experience severe attack delays in PvP/PvE. Online light attacks (e.g., twinblades) take nearly double the time compared to solo mode, making gameplay unviable. Given LATAM’s market size and economic impact, do you plan to add SA servers or fix this lag? If these issues persist, I will stop playing as I cannot enjoy the full game experience. I look forward to your response regarding potential solutions.
hybrid torrent
Character UID: 1480708447
Platform: Steam/PC
Subject: LATAM Latency & Attack Del...
I second this. Game is nigh unplayable on any form of multiplayer due to the latency issues. Would have probably been enjoying the game since day 1 with a few friends if latency was low, but now no one I know in South America is able to play properly
burnt jacinth
Character UID: 1034735947
Platform: PS5/Mobile
Subject: LATAM Latency & Attack Delay Issues
As people already said here, it's really hard to play with the attack and deflect delays. It's almost impossible to parry attacks on PVP and we need to press several times and seconds earlier to parry attacks on PVE when playing team mode. Sometimes it is exhausting to play PVP Arena and GVG Wars because we clearly have a strong disadvantage and there is nothing we can do about it — only you guys.
shadow terrace
Character: 1042546080
Platform: PC/Launcher/Mobile
Subject: Brazil Latency and PVP issues
So, as a brazilian player, we have experienced some issues about the ping diff and latency. Is so frustrating that we need to do literally magic to predict some moves and react to them. Also, the guild war is always a stressful challenge cuz sometimes the enemy just vanish and suddenly show up in your screen.
kind harbor
Character: 1062518966
Platform: PC / Launcher / Steam / Mobile
Subject: GvG, Arena Modes, Co-op Issues
Detailed Description:
Well, I’m not a hardcore PvP player, but Where Winds Meet is genuinely making me interested in this type of gameplay. However, the connectivity issues are very disappointing and are seriously discouraging me.
My experience with GvG was terrible, not because the gameplay itself is bad, but because players in the session, including the Goose, were constantly teleporting. I mean, performance felt unstable, with visible desync and player/NPCs teleportation. I have a high-end PC (ASUS ROG Strix RTX 4090 24GB) and a 1Gbps internet connection, yet my PC felt like a potato during matches.
In 1v1 Arenas, sometimes the connection is stable, sometimes it’s not. It’s very frustrating to lose fights simply because I only realize I was hit several seconds after it actually happened.
In 3v3 Arenas, the experience is almost the same as GvGs, chaotic, mainly because it’s hard to know where players actually are during the match.
Even in Solo mode, I occasionally feel some lag, though it’s less noticeable. However, in Co-op, I recently tried helping a friend who was hosting on PS5, and it was almost unplayable. The boss fight felt extremely slow, and there was significant input lag — even though I was several levels above him.
We urgently need:
- Dedicated server nodes for Solo, Co-op, and Online Exploration mode as well
- Regional matchmaking for Arenas and GvG
- Know before matchs starts which server region we are connected to.
PS: I believe it’s important to mention that English is not my/our native language, so that may be why there are fewer feedback reports from our region. However, the community here is very interested in improvements. I’m even creating a Discord server to bring players together locally independently of guild silos. For the game to grow stronger in our region, even better translation and improved ping stability are essential.
hexed dome
Character: 1043592511
Platform: PC / Launcher
Subject: LATAM Latency & Attack Delay Issues
Detailed Description: `I am writing to formally report ongoing network performance issues in Where Winds Meet that are significantly affecting the multiplayer experience.
All co-op modes are engaging and well-designed; however, high latency and unstable connections frequently result in input delay, command lag, and desynchronization. In PvP modes, the issue is even more critical. Large ping differences between players create an unfair competitive environment, placing higher-latency players at a consistent disadvantage.
Many players within the community report similar problems, including rubberbanding, delayed skill activation, sudden disconnections, and matchmaking with players from distant regions. These issues discourage participation in co-op activities, PvP matches, and community-hosted events. Repeated disconnects and command delays make the experience frustrating and, at times, unplayable.
Improved server infrastructure, such as dedicated regional servers and ping-based matchmaking, would significantly enhance stability, fairness, and overall player retention. Addressing these concerns would greatly improve the multiplayer environment and encourage stronger community engagement.`
lethal tide
Character UID: 1047272826
Platform: PC/PS5
Subject: LATAM Latency & Attack Delay Issues
LATAM players experience severe attack delays in PvP/PvE. Online light attacks (e.g., twinblades) take nearly double the time compared to solo mode, making gameplay unviable. Given LATAM’s market size and economic impact, do you plan to add SA servers or fix this lag? If these issues persist, I will stop playing as I cannot enjoy the full game experience. I look forward to your response regarding potential solutions
compact pewter
Character UID: 1023628026
Platform: PC
Subject: LATAM Latency & Attack Delay Issues
Detailed Description: Please, bring a South America (SA) server to Where Winds Meet. It is extremely frustrating to play group content with the current ping the region has, as you all as developers already know the combat in this game is very reliant on a low ping environment. The game received a local translation recently which is awesome but we still need a node for SA, otherwise we won’t be able to play the game to it’s full potential which will eventually make people abandon the game as they see the lag preventing them from progressing further in the game for group content such as PvP, GvG and raids. Make SA server happen, NetEase, you have an amazing game in your hands and we, as SA players, do want to keep playing and spending in this game, but we need a dedicated server in order to commit to this game in the long run.
foggy wave
Character UID: 1052350852
Platform: PC/Steam
Subject: LATAM Latency & Attack Delay Issues
I would like to provide important feedback regarding the current server experience.
The high latency has been severely affecting gameplay, especially in precision-based activities such as Hero’s Helm and Sword Trial. These modes require fast reactions and accurate timing, and constantly playing with 300ms ping (as shown in Online Mode) makes the experience extremely frustrating and unfair.
With this level of latency:
Skills do not respond at the correct time
Dodges and counters fail even when executed with proper timing
The character takes damage before actions register on screen
Competitive performance is heavily compromised
I am often unable to switch weapons properly (for example, from sword to spear) because of the delay
A 300ms ping is simply not acceptable for content that demands precision and fast response.
For players in Brazil and South America, it is essential to have a dedicated server in São Paulo. The region has a large and active player base, and the absence of a local server directly impacts gameplay quality.
We strongly request a dedicated server in São Paulo to ensure:
Lower latency (ideally below 40–60ms)
Better stability
Fair competitive conditions
Improved player retention in South America
The Brazilian community wants to keep investing time in the game, but we need proper technical conditions to do so.
Thank you for your attention, and we hope to hear from the team regarding South American servers.
frigid meadow
Hmm
calm parcel
Character UID: 1047754318
Platform: PC/Launcher
Subject: Brazil Latency
Well, I believe that when the game was released to the Western audience, you may not have expected PvP and PvE to become so highly competitive. After all, Where Winds Meet is a rich game, full of stories, depth, and world-building. However, we are competitive players.
And honestly—who told you to create PvP that is this good to play? Because when something is this good, frustration naturally follows.
The problem is that we cannot truly experience PvP as intended. Players from Brazil, for example, rely almost entirely on Fanbrella. We are unable to perform sword attacks properly, as our combos are constantly canceled due to high ping.
New weapons will be introduced, and this is one of the things the community wants the most—but what is the point? We will not be able to use them effectively. The ping simply does not allow it. Even Twin Blade, which is a fast weapon, has its basic attacks consistently parried due to latency.
As a result, any artistic or advanced combo designed by you cannot be properly executed by us. You put incredible effort into creating a system where extraordinary gameplay can be discovered, yet at the same time, we are unable to fully enjoy it.
We need dedicated servers—for PvP, PvE, and online activities in general.
this poll should be more widely promoted. At the moment, it is hidden within Discord, and I only became aware of it through an acquaintance.
lilac badge
Character UID: 1077014251
Platform: PC LATAM
Detailed Description: Prezados desenvolvedores,
Antes de tudo, obrigado pela dedicação e pelas melhorias que continuam trazendo ao jogo. Nós vemos claramente o esforço que está sendo feito — e é exatamente por isso que ainda nos importamos o suficiente para falar.
A América do Sul possui uma comunidade apaixonada e leal. Nós amamos o cenário competitivo, investimos tempo, construímos guildas, criamos conteúdo e apoiamos os jogos nos quais acreditamos.
Infelizmente, a falta de um servidor na América do Sul tem sido o principal motivo pelo qual muitos jogadores se afastaram. Não porque deixaram de gostar do jogo — mas porque o ping alto torna impossível competir de verdade ou aproveitar o PvP em todo o seu potencial.
Não estamos pedindo tratamento especial.
Estamos pedindo igualdade de condições.
Um servidor na América do Sul não reduziria apenas a latência — ele restauraria a esperança. Trazeria jogadores de volta. Fortaleceria guerras de guilda, arenas, rankings e todo o cenário competitivo nas Américas.
Existe uma comunidade forte aqui esperando por um motivo para retornar. Esperando por um sinal de que também somos importantes.
Por favor, considerem investir na América do Sul. Acreditamos sinceramente que essa decisão pode revitalizar a presença do jogo nas Américas e desbloquear uma nova onda de crescimento e lealdade.
Estamos prontos para voltar.
Estamos prontos para apoiar.
Só precisamos da chance de jogar em igualdade.
Obrigado por nos ouvirem.
lilac badge
Character UID: 1077014251
Plataform: PC LATAM
Detail Description: A América do Sul é uma região forte e ativa, com milhares de jogadores dedicados em Where Winds Meet. Todos os dias nós entramos no jogo, competimos, construímos guildas e ajudamos a comunidade a crescer — mesmo enfrentando alta latência.
Ping não é apenas um número.
Ele impacta diretamente o tempo de reação, o equilíbrio do PvP, as guerras de guilda e a integridade competitiva do jogo como um todo.
Um servidor para a América do Sul não apenas melhoraria a experiência dos jogadores, mas também aumentaria a retenção, o engajamento e o suporte de longo prazo da região. Muitos jogadores estariam dispostos a investir ainda mais no jogo se pudessem jogar em condições justas e estáveis.
Nós acreditamos no futuro de Where Winds Meet e queremos crescer junto com ele.
Por favor, considerem trazer um servidor dedicado para a SA.
A América do Sul está pronta. 🌎🔥
opal wave
Hi team 
First off, thanks for the recent local translation—it’s a great step. However, we really need to talk about the lack of an SA server.
As you know, WWM has a high skill combat system that’s completely dependent on low latency. Currently, playing from South America with high ping makes high end group content especially PvP, GvG, and Raids nearly impossible to enjoy. We’re hit with constant attack delays that break the flow of combat.
We love the game and want to invest our time and resources into it for the long haul, but without a local node, many players in the region will eventually drop off out of frustration. Please, consider an SA server so we can actually play the game to its full potential. You have an amazing title here; don't let the lag push a whole continent away."
ocean marlin
Character: 1044255309
Platform: PC / Launcher / Steam / Mobile
Subject: GvG, Arena Modes, Co-op Issues
Hi, I'm from Brazil, and unfortunately, I play with 110~130 ms. That's the reality for most of us here in South America.
The PvP in this game is incredible, but with high ping, true combos don't work at all. Half of my combos fail, and people just escape and walk away.
3v3? You can barely escape the Umbrellas' stun, and then there are the combos that don't hit the enemy.
GvG? It's impossible to even hit the enemy, they just walk away. If GvG is slow for you who play with good ping, imagine what it's like for us.
I made a video facing high-level players with high latency, half of my combos don't work at all.
h ttps://youtu.be/3IE18bQ1ss0?si=ETUf3RakxFrw7XD3
In any case, I sincerely hope that NetEase will provide us with a dedicated server in our continent, or at least try to solve the ping problem with 'true combos'.
gloomy canyon
raven yew
Character: 1048948871
Platform: Steam Deck Oled
Subject: High latency, lack of a South American dedicated server.
I won't go in too deep about this because by now It's the main problem regarding SA and this specific thread but high latency hinders most if not all content.
●Dual Blades can't be played if you're from SA. Right now, the difference in hits per 30 seconds is abysmal in most casses (from 70-80 hits vs the 100-102 hits from NA located players)
●Nameless Sword can't be played if you're from SA.
57 Vagrant Sword waves vs 66 waves fron NA located players in 1 min makes the DPS difference in dummy testing easily of 2k/s just because of high latency.
●Mo Blade/Stormbreaker spear will not register hits or blocks sometimes due to high latency. This is hindering Mo Blade playstyle as executing blocks while equipped with Exquisite Scenery sometimes won't trigger the riposte-like-effect from Exquisite Scenery.
●Vernal Umbrella also does less hits per minute, even further with the non t6 Blossom Barrage rotation.
●Strategic Sword has issues to mantain the rotation due to high latency causing combos to either take too long or just not connect/miss the follow up.
All of these issues can be narrowed down to high latency issues due to a lack of dedicated servers. Some more problems include:
●Attacks visually hit/waste Endurance/Vitality but register 0 damage and they make no sound. This is extremely common with Nameless Sword waves and Mo Blade heavy charged hits.
●Arena ping makes it either unplayable or frustating due to true/fake combos. Any player with lower ping than us can easily stun lock or just punish our combos.
●Insane weapon swap delay lag, hindering any combo that requires to swap weapons middle of it.
●GearUp booster doesn't fix/improve the issue!
●Community has lost interest/started to migrate to other games due to a constant feeling of abandonment.
ember trout
lag re culiao loco, no me deja jugar pvp tranquilo ni matar petes
gloomy canyon
lag re culiao loco, no me deja jugar pvp tranquilo ni matar petes
no tene como jugar pvp con este ping xd
lilac badge
Character UID: 1077014251
Plataform: PC LATAM
Detail Description: Os jogadores da América do Sul vêm pedindo de forma consistente um servidor dedicado em Where Winds Meet. Somos ativos, competitivos e profundamente comprometidos com o crescimento do jogo.
O que mais dói não é apenas o ping alto — é a sensação de estar sendo ignorado.
Por favor, não façam descaso nem ignorem os apelos da comunidade sul-americana. Nosso feedback, nossos pedidos e nossa dedicação merecem ser ouvidos. Fazemos parte da base global de jogadores e apoiamos o jogo assim como qualquer outra região.
Não estamos pedindo tratamento especial.
Estamos pedindo para não sermos deixados para trás.
Um servidor para a América do Sul mostraria que nossa voz importa e que todos os jogadores são valorizados de forma igual.
Não ignorem a SA.
Estamos aqui, e nos importamos com o futuro do jogo. 🌎🔥
forest ermine
Character UID: 1035424127
Platform: PC / Launcher / LATAM
Detailed Description: Players from South America have been consistently returning to a dedicated server in Where Winds Meet. We are active, competitive, and deeply committed to the growth of the game.
What bothers me most isn't just the high ping—it's the feeling of being ignored.
Please do not disregard or ignore the appeals of the South American community. Our feedback, our requests, and our expertise deserve to be heard. We are part of the global player base and support the game just like any other region.
We are not asking for special treatment.
We are asking not to be left behind.
A server for South America would show that our voice matters and that all players are valued equally.
Don't ignore SA.
We are here, and we care about the future of the game.
lilac badge
Character UID: 1077014251
Plataform: PC LATAM
Detail Description: A comunidade da América do Sul precisa de uma resposta clara sobre o servidor dedicado em Where Winds Meet.
Jogamos com ping alto diariamente, o que prejudica o PvP, guerras de guilda e qualquer conteúdo competitivo. Isso nos coloca em desvantagem real.
Precisamos saber: existe ou não plano para servidor SA?
Pedimos que a equipe informe uma previsão ou estabeleça uma data limite para dar uma resposta definitiva sobre essa questão. Continuar sem posicionamento não é justo com a comunidade que apoia e investe no jogo.
A América do Sul não pode continuar sendo ignorada.
Aguardamos uma resposta concreta. 🇧🇷🔥