Summary:
I finished all quests for inferno island rocket racing, however it says 7/8 for week 1 and it's an empty page with nothing to do and I was not given the music kit. Epic support told me to make a ticket here.
Description:
Finished all the quests for inferno racing and yet Week 1 got stuck at 7/8. Chatting with support has been unhelpful and they want me to post on discord because they say this is where the bug fixers are.
Expected Result:
I get the molten mix music kit.
Actual Result:
Week 1 is stuck at 7/8 and I cannot get the reward because there's no way to progress to 8/8.
Additional Information:
I've been through 3 tickets with support already, they've told me this has already been fixed and I shouldn't have this issue(not sure why they do that, like I'd waste my time chatting support up for no reason), other support told me they can see this is a problem but can't award the item themselves. They all want me to make a reddit thread, a discord thread and post on x(where a scammer tried to steal my account and fortnite status, epic or TIm have yet to reply there). So I did try all the options. Support had me verify files which I did but of course it wont help because this is server data, which isn't stored on my pc, it's on epic's servers. I restarted the game, of course that didn't fix it. They had me report a bug using the in game feature to report bugs, which exposed a bug with that feature, as the menu pops on the right side and hides a third of the screen so you couldn't see my progression is stuck at 7/8. So all reports I sent through that are useless because whoever is looking at the image can't tell what is going on. I escalated to e-mail and despite someone responding they ghosted me, they probably just can't figure it out. Not sure why they don't just give the item and move on.
Attachments:
Attached an image underneath which shows I'm at 7/8 for week 1, everything else is done, I have no quests to do.