Just a quick question: how long am I supposed to wait for Bunny Database? It’s been a while now, since June 6 to be exact…
#Bunny Database
graceful smelt
Months!? For real? I signed up for access to the beta during my trial, became a paying customer and still haven’t received a word. I switched my stuff from AWS but my main customer is keeping their ~12 projects on AWS until they feel like bunny.net is a stable enough alternative. Still haven’t managed to convince them.
Honestly I expected to get access in July at the latest.
white ore
Hi @graceful smelt. Would you mind sharing your email with me? We’ve added several batches of users to the closed beta, and I believe everyone who signed up by September should already have access. We’ve slowed down onboarding a bit lately, but based on your signup date, you should be included.
Yeah share it in DM.
graceful smelt
No I’m not blaming you here, I was just hoping to migrate this customer from AWS for privacy/GDPR/US-EU reasons and even if they consider that somewhat urgent they still don’t want migrate due to their impression even though I’ve presented the case from a bunch different angles. I’ve just migrated some simple stuff to show how it would work but it’s still a no. To be honest, Discord for support is a rather large minus too…
I signed up in May/June when they asked me to find a viable platform to migrate away from AWS. I presented a solution with bunny.net/Gandi to manage all domain, DNS and CDN options they are currently using.
No, I won’t share my email here but I can share it in a DM. I think I might have sent it in a support case already to no avail.
graceful smelt
Yeah I get that and I’m personally fine with it in community forums and support in general. Any forum solution would’ve worked and discord has most of what you need for this. But then there are customers who don’t really care about that stuff, they just want to pay for service and support, not engage in a community. And Discord can look a bit too playful maybe? Don’t really know how to put this…
twin frigateBOT
You can open a ticket by either emailing [email protected] or by using the dashboard.
graceful smelt
Anyway, thanks for your help @grim marsh and @white ore . I’ll get back on the DB access question.
heavy glen
do you have the ticket number?
or can you reply to the ticket asking for me or david.
assuming you haven't already dmed david with the information.
white ore
Hey @graceful smelt just wanted to follow up if you got invited to the Bunny Database.
graceful smelt
Hey, yes I did, thank you very much!
Haven’t had time to sit down just yet, got issues with my back so can’t work as much at the moment. But yeah I got it, thanks! Looking forward to checking it out properly.