Cant upgrade my subscription | Tripo AI | Page 1

wet elk Apr 29, 2026, 12:29 PM

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Hello! When i try to upgrade my subscription i get error : Trace-id: e0cccc40-0c2a-4dd2-b070-4461de413722

Can someone help me resolve this problem?

indigo dune Apr 29, 2026, 2:50 PM

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Hello! We sincerely apologize for this incident. The information has been forwarded to our company's technical department. Thank you.

wet elk Apr 29, 2026, 4:21 PM

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Okay , please let me know when it's fixed because we cannot continue with our work without your software

wet elk Apr 29, 2026, 4:57 PM

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Problem solved. I updated my payment method from the e-mail. But i think this needs to be fixed in the UI/Frontend

#Cant upgrade my subscription