🆘|questions-support

123 threads · Page 2 of 3

Cannot download the model 2 messages
Code Invalid 17 messages
Did not receive credit points for the Advanced Plan. 11 messages
Hello, upgraded from a pro subscription to Advanced for a year, subscription not updating. 7 messages
Account & Billing
I purchased the annual subscription, but I didn't receive any credit this month. 17 messages
Unable to cancel subscription 7 messages
Alternative Payment Methods Inquiry 11 messages
Accidentally paid for annual plan 4 messages
Account & Billing
account deletion request 3 messages
Account & Billing
i accidentally paid for the annually plan instead of the monthly plan 3 messages
Disable automatic renewal 5 messages
Account & Billing
Account deletion request 5 messages
Wrong subscription plan 8 messages
problemas con encontar mi cuenta 15 messages
Account & Billing
Cancelled Subscription but still charged 8 messages
Cancellation subsription 5 messages
mistakenly purchased 5 messages
Account & Billing
sign in Tripo AI Studio with the same Google account used to subscribe Tripo AI app. 2 messages
Incorrect plan purchased 2 messages
Wrong payment plan 4 messages
Account & Billing
When will the professional version of the points be credited? 7 messages
How do I import textures into blender and game engine (Unity and UnrealEngine 5) 31 messages
How To
Refund Request reguarding subscription issue 2 messages
Account & Billing
Upgrade my subscription 9 messages
Refund Request regarding Subscription Renewal 6 messages
hello everything was working fine the other day now when i export it says its exporting but i cant 2 messages
Need help with Pro plan 2 messages
Can I pause my membership and still retain credits? 4 messages
Subscription error 6 messages
Bug
Refund Request regarding Subscription Issue 5 messages
Account & Billing
Texture Generation errors on existing models 3 messages
Bug
replaced my payment method and now im stuck on basic 8 messages
Segment feature causing texture degradation after save 2 messages
Bug
I don't have a subscription running but i still got billed twice 4 messages
Account & Billing Bug
Unable to cancel subscription 11 messages
Cant upgrade my subscription 4 messages
Bug
bug al mostrar modelos 6 messages
Billing error (Annual vs Monthly) 7 messages
Account Deletion Request 2 messages
model flattening 5 messages
Texture option missing in Model HD generation 2 messages
Bug
Refund request for subscription renewal 3 messages
Anyone experiencing 500 errors with Tripo H3.1 on Fal? 2 messages
API Bug
Referral credits not received - Pro User 22 messages
Bug
Uploading not working, errors shown in console 6 messages
The website has deducted the coins, but the system isn't work 5 messages
Bug
Smart Mesh Bug 4 messages
Bug
Model is generated, took credits but not available to download or so 3 messages
Bug
Affilate payout 3 messages
why only one animation for animals ??? 10 messages
How To