#Review your ban system - it’s not working

1 messages · Page 1 of 1 (latest)

tiny fulcrum
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Ban system is completely wrong, got banned for classic legal trading, got about 5 milion coins, so I think it might be because I was buying and selling a bigger quantity of cards when invested on something. But anyway I am not here to think about why you did wrong.
Had completely the same situation last year. Never been buying or selling coins.
Appealing system is completely without sense, it’s just bot procedure, you don’t give any proofs of the accusations.
Being on the market saw many times a lot of moving coins by the auctions, this should be possible to report, but not normal trading as I did

sage flint
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this happened to me also some hours ago. I think I was buying/bidding on cards that coin transferers use. If anyone from EA see this, please help, so I can give you my email that is connected to my account. its easily verifiable if you look at my historic trades. Its TOTY, which I am looking forward too, but if I cant use the market its almost impossible to interact with the promo

sage flint
tiny fulcrum
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Didn’t get, appealed few times and resigned after some time

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Now I appealed, asked for DSAR, also tried by feedback site

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Don’t have any response yet

pliant juniper
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Same here. I didnt do any coin balance transfers i didnt do anything wrong. Hours played, trade history, log in history, 2FA log in/IP address will all confirm no log ins or account information sharing. Does anyone know what EA channel i should use to try to expedite my account/appeal review? Thank you all for the help!!!

tiny fulcrum
tiny fulcrum
sage flint
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Yeah I also wrote back on their feedback site, under a button called feedback portal. I will ask for the DSAR, and trade history if my appeal dont work on EA Help, as I also read that it would force a person to look in to your case

pliant juniper
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Do you think I can submit that on ea feedback or ea help and it would work?

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Thank u for the help

sage flint
pliant juniper
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okay man thank you for the help

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so frustrating and unfortunate especially w the timing of TOTY

sage flint
pliant juniper
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Exactly I am out of 83 84s and now I’m cooked

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Cruel cruel game w 0 customer support

tiny fulcrum
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.

pliant juniper
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Does any EA staff review this discord or these posts?

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What is best course of action for help besides submitting appeal and a feedback? Im hoping to get my account reviewed before TOTY

tiny fulcrum
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Up

pliant juniper
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Up up up

tiny fulcrum
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My appeal changed status for „waiting for player” but I don’t know what they are waiting for

pliant juniper
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.

summer rock
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another post, beautiful. maybe someone will finally see this. its like half of the trading pc community has been banned
ban appeals being denied and 2nd appeals being ignored for almost a week now is crazy, while the exact same issue was fixed on console within hours on chistmas day

summer rock
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its been 6 days for me now already

pliant juniper
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my appeal on my ban has been closed due to "duplicate" with no notes or even any proof a human reviewed it. What are we supposed ot do??

pliant juniper
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any ea support staff monitoring these channels please help

exotic aurora
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Up on pc

torpid sky
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Hello

summer rock
exotic aurora
tiny fulcrum
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The only conclusion is they messed something and automatically ban people which normally trade from week or something

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But to be honest I don’t know to many people which have overturned the ban

summer rock
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insane

tiny fulcrum
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The worst thing is the fact they are keeping us completely out of any communication, everything what you can get is noreply mail, any human contact with people which are checking it or whatever, you can’t even get information what was exactly wrong according to them it is not how people should be treated

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From the other hand we probably should just put a sh** and just don’t play this game anytime in future, but it’s not why we bought this game and worked on our coins profit and have been grinding to have the best possible squad

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My appeal still has the same status, after being transferred multiple times it just has a status „waiting for player”

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@weary haven how many days on top it needs to get your attention?

exotic aurora
summer rock
exotic aurora
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from the first bans ive heard on ps to the unbans some days passed

tiny fulcrum
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As far as I know some people from PC had their appeals already closed with no change

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I don’t really know if it was the same with PS guys

exotic aurora
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mine says updated by customer 3h ago?

summer rock
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i opened my appeal a week ago, got denied less than 24h later without an actual person looking at it

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submitted the 2nd appeal right after and no response since then

exotic aurora
summer rock
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denying ban appeals automatically without looking at anything, but still replying to it with an automated message claiming it was a real human

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crazy work

exotic aurora
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more people getting banned fascinating

tiny fulcrum
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And still any response from EA

hollow gust
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up

kind quiver
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I was banned because of the same reason. EA dont want you to trade on market to get more coins. They want you to Buy Packs. Thats the Problem. In the past i had already a transferban because of this reason and now im perma banned for having 20m coins and a untrade Team. Im done with this Company. Lies over lies every year.

torpid sky
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Appeal got denied today

sage flint
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maybe we just have to realise the hard truth, EA want a smaller player base, so they dont have to upgrade their servers

exotic aurora
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i just got a second market ban while already having one

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yeah wrap this up

small latch
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just got banned nice one

green pier
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@weary haven fix this already

wraith isle
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nice to see hacker getting BAN also those who distribute coins and make irl money Big W @weary haven

visual crypt
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I got banned this morning also for.doing nothing but trading

pliant juniper
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Game is unplayable without access to the market

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So frustrating

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SBCs and everything going on right now and u can’t even use the market for no reason but playing the game as its intended is shambolic

summer rock
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i wish i could at least do evos and sbcs, but im fully banned from everything for over a week now lol

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what a joke

tiny fulcrum
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@weary haven

exotic aurora
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every trader i know thats on pc is now banned

summer rock
exotic aurora
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fascinating things going on

summer rock
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no humans involved

exotic aurora
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yeah but you need to buy a card to get flagged for transfer right

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how can i buy a card if im banned?

summer rock
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yea its funny

torpid sky
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@weary haven help sir

torpid sky
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Thanks @weary haven

exotic aurora
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we unbanned

tiny fulcrum
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Ok fantastic, but now I would like to get recompensated, because I lost many coins being unable to sell my fodder and Pinas for evo (it would have been really nice profit)