#EA FC 26 - Crashing mid-game on PC (online Season/coop season) - Anticheat crash ?

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magic scroll
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Hello
I'm done with this. It's been since an update of EA FC 25 that it keeps doing the same :
I enter an online session (whatever the mod is), I play 10 min in game and the game stops without any reason.
From the crash dumps of the game I can see the following :

INVALID_POINTER_WRITE_c0000005_FC26_Trial.exe!Unknown

or lines like this

00000000fc11e5c0 000000014548eca5 : 0000000214bd9f80 0000000000000000 000000011248ca60 000000000002b2ac : FC26_Trial!ANTICHEAT_VIRTUALIZE_CODEMARKER_SHIELD+0x3d13e8
00000000fc11f8f0 000000014325712a : 000000010d4ad600 0000000000000001 0000000041f9bb00 0000000041da1480 : FC26_Trial!ANTICHEAT_VIRTUALIZE_CODEMARKER_SHIELD+0x3c3e95

Mostly seems related to the anticheat.

Of course, I tried EVERYTHING, EVERY FIXES I've seen on Reddit and elsewhere.
Here is a quick summary:

  • Disable XMP
  • Uninstall/reinstall anticheat (in many different ways)
  • Trying to tweak the in game settings (capped to 60hz/fps, treid fullscreen/borderless.)
  • Tried installing the certificates
  • Uninstalled my EDR, tried creating exceptions in windows Defender/Firewall
  • Performed fresh clean install of Windows
  • Performed fresh clean install of EA

It's a real shame. Hopefully this time, It's just the trial of the game and I haven't bought it still, but it's a shame from EA.

If anybody has an idea, or something new, I'll give it a try.
It could be nice to receive REAL tech support from Tiers 3 support from EA but apparently, it doesn't exist.

#

From the Windows Event Viewer :

The description for Event ID 1 from source Application cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event:

EAAntiCheatService
The game fc26_trial.exe exited unexpectedly, exit code: 0xC0000005

The message resource is present but the message was not found in the message table

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EA FC 26 - Crashing mid-game on PC (online Season/coop season) - Anticheat crash ?

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Specs of the system :

OS Name Microsoft Windows 11 Pro
Version 10.0.26100 Build 26100
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Manufacturer Micro-Star International Co., Ltd.
System Model MS-7D96
System Type x64-based PC
System SKU Default string
Processor Intel(R) Core(TM) i7-14700KF, 3400 Mhz, 20 Core(s), 28 Logical Processor(s)
BIOS Version/Date American Megatrends International, LLC. A.70, 1/11/2024
SMBIOS Version 3.6
Embedded Controller Version 255.255
BIOS Mode UEFI
BaseBoard Manufacturer Micro-Star International Co., Ltd.
BaseBoard Product MAG B760 TOMAHAWK WIFI (MS-7D96)
BaseBoard Version 2.0
Platform Role Desktop
Secure Boot State On
PCR7 Configuration Elevation Required to View
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "10.0.26100.1"
Installed Physical Memory (RAM) 32.0 GB
Total Physical Memory 31.8 GB
Available Physical Memory 24.0 GB
Total Virtual Memory 36.8 GB
Available Virtual Memory 26.5 GB
Page File Space 5.00 GB
Page File C:\pagefile.sys
Kernel DMA Protection On
Virtualization-based security Not enabled
App Control for Business policy Enforced
App Control for Business user mode policy Audit
Automatic Device Encryption Support Elevation Required to View
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware Yes
Hyper-V - Data Execution Protection Yes

magic scroll
#

No fix ?

tranquil gale
#

I am having the same problem since the second patch no issues when playing launch day went 12-3 in WL 3 crashes 🙂

magic scroll
#

The only fix I found is to play at 30fps...

maiden pier
magic scroll
maiden pier
# magic scroll i7 14700k

After 20 days of investigating and testing all kinds of things to fix the crashes, I can finally say that I found a solution — thanks to a comment on the EA forum.

I’m leaving both solutions here, for Intel and AMD users:

AMD:
Download the program Ryzen Master and set your CPU to power-saving mode — that’s it. If you’re a more advanced user, you can perform undervolting directly from the BIOS. (And of course, make sure Secure Boot is enabled in your BIOS so that EA’s Anti-Cheat works properly.)

INTEL:
Maybe I have found a solution for some of you. I had the same issues as you. Sometimes my game crashed when starting it, sometimes randomly in the menu or in a match. I tried everything I could to fix it. But during the last three weeks, nothing helped. I couldn't even launch F1 anymore. Yesterday, when Battlefield 6 came out, I faced a similar issue. I simply could not start the game without crashing. I searched even more to find a solution.

That's when I came across the Intel Extreme Tuning Utility software. I downloaded Version 7 to be able to change my CPU core ratios. I have an Intel Core i7-13700K. The Performance Core Ratio was set to 53x. I changed it to 50x. With this setting changed, I was able to start Battlefield 6 without problems. When I tried F1 and EAFC 26, everything worked as it should.

Today, when I started my PC, I couldn't start EAFC 26 again. I found out that Intel’s software doesn’t save the ratios. So I downclocked my Performance Cores again and it worked. You can change it in the Intel software settings so that you don’t have to redo it every time you start your PC. Otherwise, you can change it directly in the BIOS — that could be an alternative.

I’ve spent 20 long days searching for this solution, and I know how frustrating it can be. That’s why I rushed to post it as soon as possible. I really hope it helps you!

Fix found by kikreto

magic scroll
#

Thanks for the reply, I hope it’ll help some people.

On my side I already tried this, unsuccessfully.

Regarding BF6 I had similar issues and I found another permanent fix, without requiring Intel XTU.

https:// youtu. be /pGvyXENXFUk?si=sKJPAPsIHcVkkzzU

TL;DR create a file user.cfg and put it at the root of the game and it should do the trick.
Here is the content of the file

Thread.ProcessorCount 8
Thread.MaxProcessorCount 8
Thread.MinFreeProcessorCount 0
Thread.JobThreadPriority 0
GstRender.Thread.MaxProcessorCount 16

The guy explains more in detail how to adjust parameters in the video, it just follows your CPU specs.

I haven’t tried this on EA FC yet but it may work.

winged path
#

still cant get into the game stuck at splash screen willing to pay who fixes it idc if we need to go into a call or smth like that

maiden pier
magic scroll
# 
Key  : Failure.Bucket
Value: INVALID_POINTER_WRITE_c0000005_FC26_Trial.exe!Unknown

Key  : Failure.Exception.Code
Value: 0xc0000005

Key  : Failure.Exception.IP.Address
Value: 0x140bc1528

Key  : Failure.Exception.IP.Module
Value: FC26_Trial

Key  : Failure.Exception.IP.Offset
Value: 0xbc1528

Key  : Failure.Hash
Value: {5248bfbb-78b2-d499-53ac-0df1be8abe7e}

Key  : Failure.ProblemClass.Primary
Value: INVALID_POINTER_WRITE

FILE_IN_CAB: CrashDump_2025.10.04_15.57.16.314.mdmp

COMMENT: Frostbite MiniDump. Address: 140bc1528 (In Windbg type: .ecxr)
[EOF]

CONTEXT: (.ecxr)
rax=0000000000000000 rbx=00000000ffffffff rcx=00000000ffffffff
rdx=26012c3d7bd61f2f rsi=0000000085ff3020 rdi=00000000fc08d800
rip=0000000140bc1528 rsp=00000000fc08d6e8 rbp=00000000fc08e718
r8=00000000fc08e718 r9=000000008907c130 r10=0000000085f95ac0
r11=00000000fc08d7b8 r12=0000000094f4e0a8 r13=00000000860136b0
r14=000000008907c130 r15=00000000fc08e601
iopl=0 nv up ei pl nz na pe cy
cs=0033 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00010203
FC26_Trial+0xbc1528:
0000000140bc1528 48895110 mov qword ptr [rcx+10h],rdx ds:000000010000000f=????????????????
Resetting default scope

EXCEPTION_RECORD: (.exr -1)
ExceptionAddress: 0000000140bc1528 (FC26_Trial+0x0000000000bc1528)
ExceptionCode: c0000005 (Access violation)
ExceptionFlags: 00000000
NumberParameters: 2
Parameter[0]: 0000000000000001
Parameter[1]: 000000010000000f
Attempt to write to address 000000010000000f

PROCESS_NAME: FC26_Trial.exe

WRITE_ADDRESS: 000000010000000f

ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%p referenced memory at 0x%p. The memory could not be %s.

#

STACK_TEXT:
00000000fc08d6e8 0000000140b02a39 : 0000000000000000 0000000000000000 000000003f800000 0000000000000000 : FC26_Trial+0xbc1528
00000000fc08d6f0 0000000000000000 : 0000000000000000 000000003f800000 0000000000000000 000000003df0f0f1 : FC26_Trial+0xb02a39

SYMBOL_NAME: FC26_Trial+bc1528

MODULE_NAME: FC26_Trial

IMAGE_NAME: FC26_Trial.exe

STACK_COMMAND: ~29s; .ecxr ; kb

FAILURE_BUCKET_ID: INVALID_POINTER_WRITE_c0000005_FC26_Trial.exe!Unknown