I understand reading is not a strong point for you, but it was already announced how to get it in #📯︱bns-news message
#Wheres my pre order
young hornet
young hornet
If it's like any other game, pre-order items get sent staggered out in the order they were placed 🙄 rather than mass pinging the cm over and over like a manchild, you can also just wait to see if the shitstorm of the first 24 hours pass before actually complaining.
lethal abyss
Ooga booga I want my stuff now
languid hemlock
Seems to work fine for me. You must have selected the wrong server upon claiming
young hornet
I mean he did just say he bought the order for NA and when he's EU. At that point only support can help him with moving the pre-order package to the correct server
young hornet
only thing to say is see if support will look into the issue for you. It seems to be working for other users properly so it could be an isolated issue
sterile depot
dang employee got accused out of nowhere
neat wyvern
you don't get scammed dw
young hornet
Did you check NA side to see if it was over there since you did say earlier that the order was originally on NA and you had it moved to EU - possible that the actually never occurred maybe. And if it didn’t, you can mention that in the ticket as well
lean isle
#📶︱game-support