E-mail problem | Typebot | Page 1

light bane Jan 6, 2025, 8:34 PM

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Hello! I'm having an issue with the email linked to my Typebot account. The account administrator no longer works at the company, and the email currently set as the administrator is no longer in use. Therefore, I need to update it and assign a new administrator email. Could you assist me urgently, please?

olive ibex Jan 6, 2025, 8:34 PM

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Someone will reply to you shortly. In the meantime, this might help:

serene wigeon Jan 6, 2025, 10:41 PM

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Are you using the self hosted version?

light bane Jan 8, 2025, 5:58 PM

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What is the self hosted version?

serene wigeon Jan 8, 2025, 6:33 PM

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if you don´t know , you you must not be using.

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I think that for security reasons, the only way for you to change the administrator's email is to access the account with the old email and change the settings to the new email.

#E-mail problem