Lost Progress | Eko Software | Page 1

jolly cargo Mar 16, 2026, 9:44 PM

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Lost approximately 2-3hrs worth of progress.

Had bought the base edition, was in game playing and I bought the Blood Scales edition. Got back to town saved & exited game. On reload, several hours of progress had been wiped. I'm guessing it had something to do with the way the cloudsave works with steam and me buying the DLC. Would be happy to give any other information I can.

jolly cargo Mar 17, 2026, 9:57 AM

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So I'm noticing this is a little weirder than I had first thought. It didn't actually revert my entire save. Just my character. So my town is still at a lvl 7 and my story progress didn't reset, just my character level/inventory.

jolly cargo Mar 17, 2026, 10:18 AM

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Ah, so it actually doesn't appear to be saving any of my progress. Took my character out and gained a level, exited out, log back in, progress is gone. So then I tried to make a new character, got it up to level 2 and to the city and when I log on, it's not even in the character list.

Edit: The new character here was made in a new "offline" city

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To add, I tried to create a new character (Tracker) in my current "online" city, got it up to lvl 2, through the part where you get your wyrmling, logged out, and when I logged back in, I have a lvl 1 Knight, in the place of the new Tracker I just made.

Sorry for the spam, just trying to get as much information as I possibly can. I'm going to reinstall the game and see if that helps.

limpid charm Mar 17, 2026, 10:32 AM

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Hello

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Do you know if steam cloud is activated?

jolly cargo Mar 17, 2026, 10:33 AM

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It is, at least it appears to be.

limpid charm Mar 17, 2026, 10:33 AM

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You can be sure here

jolly cargo Mar 17, 2026, 10:33 AM

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Yup, it's enabled

limpid charm Mar 17, 2026, 10:33 AM

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Ok, did you played the game before the 1.0? maybe during Early access?

jolly cargo Mar 17, 2026, 10:34 AM

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Negative

limpid charm Mar 17, 2026, 10:35 AM

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Can you please try to deactivate steam cloud to just check if it solves the problem?

jolly cargo Mar 17, 2026, 10:37 AM

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It does not. Steam could deactivated, relaunch game, progress still MIA.

limpid charm Mar 17, 2026, 10:38 AM

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can you try to progress just a little, maybe create another character and see if he disapears

jolly cargo Mar 17, 2026, 10:38 AM

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I sure can, give me a few, I'll report back.

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Should I make a new character in the current online city, a new online city, or a new offline city?

limpid charm Mar 17, 2026, 10:40 AM

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Both are ok, characters are saved locally, even when in online city (for you to be able to move it from any city to another (offline or online)

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Offline city are saved locally as well

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so you can create an oflline city with a character (directly endgame to test)

jolly cargo Mar 17, 2026, 10:53 AM

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That does indeed save my progress. (Cloud save OFF)

limpid charm Mar 17, 2026, 10:56 AM

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ok, so, for a reason I don't know your cloud save is not the same as on your local save and it always erase it

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If you want to reactivate steam cloud I can try to explain how to fix that

jolly cargo Mar 17, 2026, 10:57 AM

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Let's give it a shot. Appreciate the help!

limpid charm Mar 17, 2026, 10:58 AM

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ok, we need to delete a file called remotecache.vdf that store what is saved on steam cloud, there is one per game and we need to find the good one

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Usually it's in a directory like : C:\Program Files (x86)\Steam\userdata\???????\1863430, the tricky part is to find the number that will replace the ????? in my exemple

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1863430 is the ID of our game, so we are sure that the file remotecache.vdf inside it is only for our game

jolly cargo Mar 17, 2026, 11:01 AM

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Found it

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Just go ahead and delete the remotecache.vdf?

limpid charm Mar 17, 2026, 11:02 AM

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I would like to suggest to rename it first, we never know 🙂

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Then, when you launch the game with steam cloud activated, Steam should ask you what you want to do, keep your local save or get it from the cloud

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here you may choose to keep your local save and send it to the cloud

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then it will be synchronised

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And hopefully the problem will be solved

jolly cargo Mar 17, 2026, 11:03 AM

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Got it!

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So it doesn't ask me which save I want to keep and creates a new remotecache.vdf

limpid charm Mar 17, 2026, 11:10 AM

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ok...

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You will need to make some try and see if everything's ok

jolly cargo Mar 17, 2026, 11:12 AM

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Just make some progression and see if it's working?

limpid charm Mar 17, 2026, 11:12 AM

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Yes, once again the local save affect only characters (online and offline) and offline cities. Online cities are saved on our servers.

jolly cargo Mar 17, 2026, 11:13 AM

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Ahhh, that's why the character was getting overwritten and the city wasn't. Got it. I'll see how that works for my character on the online city.

limpid charm Mar 17, 2026, 11:15 AM

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Yes, it might look strange at first but we want the players able to transfer all their characters to an offline city even if the servers are down or if you are not connected to the internet. It’s important to us that players aren’t dependent on an internet connection toplay with their characters.

jolly cargo Mar 17, 2026, 11:18 AM

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That makes sense! That seems to have worked. Cloud save is ON and it seems to be synced with the local save now. Should I go ahead and delete the old remotecache.vdf?

limpid charm Mar 17, 2026, 11:28 AM

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yes you can delete the old one

#Lost Progress