Subscription not being detected | Mistral AI | Page 1

graceful patrol Mar 17, 2026, 1:39 PM

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I am subscribed to LeChat Pro but it keeps prompting me to subscribe and shows that I am only on free tier.... Its reflecting under billing... I've tried both mobile and web, neither work.

marble pathBOT Mar 17, 2026, 1:39 PM

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Contact Support

You can contact support to get the help you need, visit the following article to learn how to contact support. You can also chat and ask questions to the community.

If the issue was solved, feel free to resolve this feedback post.

graceful patrol Mar 17, 2026, 1:41 PM

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It's not resolved. One of my tickets was even marked resolved and 0 action was done. No explanation as to why the closed my ticket... i'm paying for nothing. Subscription that doesnt work

lyric lance Mar 17, 2026, 4:02 PM

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i did have a similar confusion. signed up for pro, but i did not understand that i have to take a totally different token for vibe, from this page https://console.mistral.ai/codestral/cli

#Subscription not being detected