#Connection to wrong activison account

1 messages · Page 1 of 1 (latest)

jade meadow
#

So here lies the issue. It is connecting to an xbox account from 2013, but I cannot find in what settings to change that not being my activision xbox account? I cannot post an image, but on the connection screen it is showing that account. When I click disconnect, and try to reconnect the correct activision ID; it still only shows that wrong account from 2013.

raven lanternBOT
#

@jade meadow Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

To help us help you, make sure to answer:

  • What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
  • **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
  • Have you searched the error code or for similar problems? (Tell us what you found.)

If you don’t answer these, you might not get a response.