#Xbox One Shutting down randomly

1 messages · Page 1 of 1 (latest)

potent gate
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Whenever I turn my xbox on, a few minutes after it turns off
I tried adjusting the charger but it still doesn't work
It also tries to turn on by itself? I don't really know but when it tries the xbox logo doesn't even light
If anyone could answer me thank you

green whaleBOT
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@potent gate Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
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  • What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
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potent gate
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It doesn't even overheat

analog raft
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Hey Jak! What Xbox model is it?

potent gate
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The bar code on the back, correct?

analog raft
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Yeah that works! 🙂

potent gate
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1540

robust musk
analog raft
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Jak,
Is the Xbox in an open area or closed area? It sounds like the console is potentially overheating. I’d recommend a clean out using some air in a can, and making sure it can breathe with some good airflow. If you’re still having issues after that I’d recommend unplugging the console and pressing the power button while it’s off for about 30 seconds. Try then to get the console back on. Any further issues for this you’ll need to contact Xbox Support!

potent gate
potent gate
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I got the cable off my console and pressed the power on button for 30 seconds then plugged it back in and turned it on

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It looks like it's working for now
Tysm for the help!