i lost my old account around 2021 or 2022 and i rlly want access to my old chats and Minecraft worlds i had with my older brother we no longer talk\see eachother and i rlly want to see our old worlds and i also had alot of fortnite skins lol unfortunately i was little and my mom made the acount and didmt rlly keep track of the logins. the day i lost it my multiplayer wasnt working so we called xbox support idk what they said but my mom endded up accidently making a new acount but with the same email the acount kept all the same games but none of my progress i still remeber the old usser name and id love to get it back
#getting accses to my old acount
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@sour sequoia Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
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