So I have a Xbox series X and I can play games on it but when I’m in the middle of a game and I press the Xbox Home Button on my controller to join and invite or to check if I’m in a party or just for whatever reason, it makes my game crash and go to the Xbox Home Main Menu. I can play a whole game of apex or cod without pressing the Xbox Home Button and it’ll let me play the whole game. But like as soon as I start pressing the Xbox Home button it crashes my game and brings me back to the home main menu. Does anyone know a fix for it? Idk if it’s something hardware or software related. I’m hoping it’s software related so I can easily fix it because I don’t wanna have to take it to a shop to fix it or buy a brand new console.
#I NEED HELP!!!!
cobalt plank
undone moatBOT
@cobalt plank Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.
To help us help you, make sure to answer:
- What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
- **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
- Have you searched the error code or for similar problems? (Tell us what you found.)
If you don’t answer these, you might not get a response.
cobalt plank
Also just to add more information. I mainly play apex and I can be in the apex lobby and spam press the Xbox Home Button. But when I’m in the firing range or an actual game and press the Xbox home button it then does the whole crashing thing. And sometimes it’s the first time I press the home button and sometimes it’s the 5th time I press it so it’s always random.