#I have a problem

1 messages · Page 1 of 1 (latest)

near pond
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The problem started on April 13th. I tried to open Overwatch and Genshin Impact and got that erro:0x8007023e. I tried everything to fix it, but nothing worked, until I changed my region from Mexico to the United States. After that, I was able to open any game normally yesterday, and now today, April 15th, that error has reappeared. I've tried the solutions suggested on Google and forums, but it's not working. I don't know what else I can do! Help!

autumn hareBOT
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@near pond Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
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  • What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
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near pond
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On April 13th, I tried to open Overwatch to play normally until I got error 0x8007023e. I tried Genshin Impact and got the same error code, but I tried Roblox and it let me launch it. I followed guides on how to fix error code 0x8007023e, including:
1- Restarting the game
2- Opening it from a different profile
3- Restarting my internet connection
4- Clearing the game cache. After that, I decided to change my console's region from Mexico to the United States. After restarting the console, I was able to play Overwatch and Genshin Impact again. The next day, everything was working normally; I could log in. But today (April 15th), I got the same error code 0x8007023e again. I've tried following the steps on Google, forums, and Facebook, but the same code keeps appearing.
Xbox Series S console