Can’t sign in on Xbox app (pc)

[candid ivy]

Please please PLEASE someone help me. I recently bought Minecraft for my computer and had issues when trying to sign in to my Microsoft account. I searched some stuff up and it recommended that I sign out of both my Microsoft and Xbox app account, so I did. But whenever I went back to sign in on my Xbox app it’s stuck on the loading screen and won’t do anything past that point.. I’ve tried literally everything, uninstalling the app, repairing, signing in and out of my Microsoft account, turning my computer off, etc and it still won’t work. Please I really need help

[tulip quail]

@candid ivy Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

To help us help you, make sure to answer:

• What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
• **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
• Have you searched the error code or for similar problems? (Tell us what you found.)

If you don’t answer these, you might not get a response.

[sleek forum]

its microsofts problem

made from moneygrabber bill gates

[sleek forum]

have u signed in with the mobile xbox app

[candid ivy]

I have

[candid ivy]

It also says that my accounts are mismatched but I have no idea how to change it