#Elite serie 2 doesn't work.

1 messages · Page 1 of 1 (latest)

native cedar
#

I need help for my controller that blinking when i want to connect it at my PC, i can't do anything ...
Could i have some help ?

topaz burrowBOT
#

@native cedar Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.

To help us help you, make sure to answer:

  • What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
  • **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
  • Have you searched the error code or for similar problems? (Tell us what you found.)

If you don’t answer these, you might not get a response.

tawdry dawn
#

what do you mean you cant do anything?

#

how are you trying to connect it?

#

have you tried paring it?

#

Have you tried a USB cable?

native cedar
#

I tried USB cable, it work when i'm using bluetooth but doesn't work when i connect it with the usb cable

tawdry dawn
#

does your pc support bluetooth?

native cedar
#

yup !

#

i am on bluetooth rn

tawdry dawn
native cedar
#

it doesnt work with câble, before that the câble was working but no bluetooth, but rn its the contrary câble is not working anymore but bluetooth does
I prefer to play with câble, how should i do ?

frozen oasis
#

Felix have you tried using a different usb cable to make sure its not that cable itself?

native cedar
#

yes i do with all my cables

frozen oasis
#

do you have the xbox accessories app on pc?

native cedar
#

yes i have

frozen oasis
#

Go ahead and plug in your controller and go to the xbox accessories application. Is it being recognized?

native cedar
#

i turned off the bluetooth, connect with the cable my controller and it's reconnect but with bluetooth not with cable. It's just charging the controller

#

i tried with 3 differents cables

frozen oasis
#

turn off bluetooth on the pc what happens?

native cedar
#

controller is searching for apps to connect

frozen oasis
#

unplug now and replug see if it detects

#

series 1 controller right?

native cedar
#

i have to press the xbox button ?

#

series 2

frozen oasis
#

okay so with my series 2 if i plug in my contoller to my usb port on the pc it will automatically power it up and you should even hear the windows "connection"
sound

#

do you not hear any of that?

native cedar
#

i'm hearing nothing

frozen oasis
#

okay, and you've tested with another cable, and it doesnt turn on automatically either right?

native cedar
#

with 3 diffrent yup !

frozen oasis
#

do you have another laptop or pc you can test with to see if its affecting that pc only

native cedar
#

i don't have another one to try

frozen oasis
#

alright Felix lets try this

#

go ahead and connect back your elite 2 with bluetooth

#

once thats done, click on the check your controllers firmware button in the link i sent

native cedar
#

it puts : Sorry, this controller can't be reverted

frozen oasis
native cedar
#

bluetooth on or off ?

frozen oasis
#

just leave on shouldnt matter if you plug a cable in or not with bluetooth on

native cedar
#

same thing

frozen oasis
#

okay. at this point Felix i'd try to maybe take your controller to a friends house or another pc and see if it works wired. If youre still having the same issue, i'd reach out to xbox support from there. If it works on a friends/family pc, that means theres a driver issue on your pc and youll need to have the usb drivers updated/reinstalled.

native cedar
#

ok ! ty for ur help !