So basically my Xbox account got hacked into and I've been trying to get it back. I've tried filling out every account recovery form Microsoft offers online but to no avail. I've contacted customer support and tried to get something done, but they just tell me it's the account recovery team who handles this yet there's no way to get in touch with them directly. My problem is that I have a crap ton of proof of account ownership, but I can't actually speak with the relevant employees to help me. I feel like I've exhausted all options and I'd appreciate any pointers in the right direction that won't lead back to some online form or the customer support channels.
#Account Help
shut hatch
bright cedarBOT
@shut hatch Thanks for posting! Please remember, support here is volunteer-based and not official. Be patient after posting, and don’t spam or ask in other channels.
If your issue is about accounts, billing, contact Xbox Support directly.
If your issue is related to an Enforcement action, no one here can help.
To help us help you, make sure to answer:
- What did you try to do and what happened? (Be specific—mention your Xbox model, PC version, Insider ring, or anything relevant.)
- **What have you tried to do to fix it already? **(List everything you’ve done to fix it.)
- Have you searched the error code or for similar problems? (Tell us what you found.)
If you don’t answer these, you might not get a response.
pale thunder
No one here can get your account back. You can try replying back to the email. But if yoi have not been secessful at recovery then you need to make a new account